Epic Applications Analyst 2

HHRI • Minneapolis, MN

15h • Hybrid

About The Position

The Hennepin Healthcare Research Institute (HHRI) is hiring an Epic Applications Analyst to support research and innovation across Hennepin Healthcare. The role is part of the Research and Evaluation Data Analytics Core (REDAC), which provides centralized support for data analytics, Epic build, program evaluation, and research methodology across Hennepin Healthcare and HHRI.

The analyst will build and support Epic-based research and innovation infrastructure, with a focus on Cadence and Prelude. Working with clinicians, researchers, informaticists, data analysts, operational leaders, and Hennepin Healthcare IT teams, the analyst will translate funded research and improvement initiatives into Epic workflows, tools, data capture, and financial and reporting solutions. The work includes adapting scheduling, registration, and billing workflows as research and operational needs evolve, and may expand to additional Epic applications and data analysis functionality.

The position supports initiatives such as preparing healthcare services at the Hennepin County jail to support Medicaid billing and reimbursement, and grant-funded programs in Brain Health, Maternal Health, Addiction Medicine, Collaborative Behavioral Health, Positive Care Clinic, and Pediatric Mobile Health. The analyst will help ensure that front-end registration and scheduling workflows and downstream billing processes support accurate data capture, reporting, and the sustainability of funded initiatives.

This is a hybrid remote position, with work primarily performed from home and opportunities to meet in person with staff and analysts at least weekly at the downtown Minneapolis office. The stated schedule is 8 a.m. to 5 p.m., Monday through Friday.

Requirements

• At least five years of experience supporting Epic applications.
• An equivalent combination of education and experience that provides the required knowledge and skills; typical minimum qualifications include an associate degree or bachelor's degree in health informatics, information systems, healthcare administration, computer science, or a related field, which may substitute for required experience.
• Ability to think strategically and adapt to changes in organizational or department priorities.
• Demonstrated analytical, critical-thinking, problem-solving, and conflict-resolution skills.
• Ability to manage multiple priorities in a dynamic, evolving environment.
• Ability to communicate technical concepts effectively to clinical, operational, and research audiences.

Nice To Haves

• Epic Cadence and/or Prelude certification or accreditation.
• Experience with patient access, scheduling, registration, or revenue cycle workflows.
• Experience working with healthcare data systems or research-related IT environments.
• Experience with financial, billing, or charge-capture processes in healthcare systems.
• Experience supporting research or grant-funded initiatives involving operational or financial workflows.
• Familiarity with how front-end workflows affect downstream billing, reporting, and reimbursement.
• Experience working with clinical informatics, research teams, or healthcare analytics groups.
• Understanding of data capture, reporting structures, and operational or financial analytics.
• Experience leading and collaborating with multidisciplinary teams that include clinicians, researchers, analysts, revenue cycle staff, and IT professionals.
• Interest in innovative approaches to integrating clinical operations, financial data, and research.

Responsibilities

• Design, build, and maintain Epic Cadence and Prelude workflows for clinical operations, research activities, and grant-funded projects.
• Align front-end scheduling and registration workflows with downstream billing, charging, and reimbursement processes to support data integrity and financial accuracy.
• Gather, validate, and translate business and research requirements into system design specifications.
• Analyze and diagnose system issues, identify root causes, resolve problems, or escalate them to appropriate IT staff.
• Collaborate with IT teams, clinicians, operational leaders, and researchers to evaluate, design, test, implement, and maintain Epic-based solutions.
• Support integration of Epic Cadence and Prelude functionality with research data infrastructure, including reporting and analytics workflows.
• Identify reporting needs and work with data analytics and reporting teams to support operational, financial, and research reporting requirements.
• Partner with Epic and other vendors to troubleshoot system issues and identify opportunities for system improvement.
• Support Epic-based research and innovation infrastructure and adapt workflows to changing research and operational needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree