EPIC Applications Analyst III - AMB/Cadence/PB

INTEGRIS Health•Oklahoma City, OK

About The Position

The Epic Application Analyst Level 3 is responsible for implementing, maintaining, and supporting clinical applications used within the healthcare organization. The role works closely with clinical end-users, IT staff, and vendors to optimize applications for usability and efficiency and ensure they meet clinicians’ and patients’ needs. The analyst also facilitates clinical application work, supports system development and project initiatives, and mentors team members. Occasional travel may be required.

Requirements

Bachelor’s degree with 3 years of experience, or an associate degree with 5 years of experience, or 7 years of healthcare or IT experience.
Basic understanding of healthcare workflows and terminology.
Epic certification is required; certifications may include EpicCare Ambulatory, EpicCare Inpatient, Radiant, Cupid, Optime, Anesthesia, Grand Central, or other relevant Epic applications.
Knowledge of clinical workflows and processes, and experience implementing and supporting clinical software applications.
Excellent analytical and problem-solving skills, with the ability to troubleshoot and resolve technical issues.
Strong interpersonal skills and the ability to communicate technical information to clinical staff and other stakeholders.
Previous experience using verbal and written communication with varied audiences through a range of modalities.

Nice To Haves

Experience in project management and change management in a healthcare setting.
Working knowledge of IT solutions and interfacing.

Responsibilities

Facilitate the clinical application analysts’ implementation, configuration, and maintenance of clinical applications, including EHRs, clinical decision support systems, and other clinical software.
Collaborate with clinical end-users, IT staff, and vendors to identify opportunities to improve clinical workflows and processes through technology.
Lead system testing and validation to ensure clinical applications meet regulatory requirements and user needs.
Monitor and troubleshoot clinical application issues, providing timely resolution to minimize impacts on patient care and clinician productivity.
Maintain awareness of upcoming development, offerings, and solutions in the EHR system and other clinical applications.
Maintain accurate, up-to-date documentation of system configurations, changes, and troubleshooting procedures, and ensure it is accessible to support staff and end-users.
Work collaboratively with operational and medical staff leaders to implement and align strategic initiatives.
Participate in all phases of the system development life cycle, including developing use cases and evaluating software solutions.
Lead and facilitate the facility’s core clinical and business systems team on IT activities.
Prioritize work based on organizational strategies, budget, Epic requirements, goals, and the value projects and tasks provide to the business.
Facilitate and mentor other team members.
Organize and provide project management functions for small and medium project initiatives.
Mentor other team members in collaboration with clinical and business end-users.