Applications Sr Analyst - Epic Cadence

Nebraska Medicine•Omaha, NE

23h•Hybrid

About The Position

Nebraska Medicine is seeking an Applications Sr Analyst – Cadence to join a collaborative, supportive, and improvement-focused team. The role supports patient access by designing, supporting, and optimizing Epic scheduling solutions. The analyst works with application analysts and operational and technical partners to improve scheduling workflows, support digital access solutions, and enhance patients’ experience of healthcare. Epic training and certification opportunities are available, with room to grow into more complex technical and project leadership responsibilities. The Cadence Applications Sr Analyst analyzes and translates workflow and documentation requirements for clinical and business processes into effective application solutions. In collaboration with interprofessional care teams, operational leaders, technical team members, and other stakeholders, the analyst plans, designs, develops, validates, tests, implements, evaluates, maintains, troubleshoots, and supports information system components to meet business requirements. The role performs quality assurance and integrated testing of current and newly released vendor functionality, coordinates projects across applications, and develops application-specific enhancements and reports aligned with organizational priorities. The analyst provides 24/7 support for applications within their accountability. This is a hybrid position requiring the ability to work on campus. Candidates must live in Nebraska or Iowa. A resume is required for consideration. Preference will be given to candidates with hands-on Epic Cadence experience, particularly in scheduling configuration, visit types, decision trees, referral workflows, and patient self-scheduling solutions.

Requirements

At least four years of experience in the designated application area, including direct experience with applications or systems and end-user support.
High school education or equivalent.
Bachelor’s degree, or an equivalent combination of education and experience, with one year of education equaling one year of experience.
Ability to obtain appropriate Epic certification within six months of hire if supporting an Epic application.
Proficient knowledge of systems analysis and quality assurance concepts, techniques, industry best practices, tools, and standards.
Strong communication, interpersonal, and rapport-building skills.
Proficiency in Microsoft Office applications, specifically Outlook, Excel, and PowerPoint.
Strong attention to detail and ability to multitask.
Ability to translate knowledge of computer system capabilities into solutions for user process requirements.
Independent problem-solving skills and ability to manage job priorities and projects in a self-directed manner.
Analytical skills to apply expertise to problems and improve operational efficiency with systems.
Ability to analyze system functionality and its fit within specifications.
Based on department need, current Nebraska Registered Nurse licensure or a current compact state license, or an appropriate allied health license or registration in Nebraska, as required in accordance with an appropriate health-related degree.
Candidate must live in Nebraska or Iowa and be able to work on campus in a hybrid position.
Resume required for consideration.

Nice To Haves

Hands-on Epic Cadence experience, especially with scheduling configuration, visit types, decision trees, referral workflows, and patient self-scheduling solutions.
Experience with workflow analysis or developing application solutions.
Experience with the specific business or clinical system used in the job, such as Lawson, Omnicell, Workday, or Oracle.
Experience with Epic applications, other electronic health record applications, and/or healthcare operations such as clinical work, billing, scheduling, access services, or health information management.
Master’s degree.
Epic applications certification, with certification in designated application areas strongly preferred.
Knowledge of clinical, business, and/or operational healthcare hospital or clinic workflows.
Proficiency in Microsoft Visio.
Strong project management and presentation skills.
Professional-level certification from an accredited organization in a relevant informatics, health information technology, clinical, or business specialty.

Responsibilities

Analyze and translate workflow and documentation requirements for clinical and/or business processes into application system solutions.
Collaborate with interprofessional care teams, operational leaders, technical team members, and other relevant stakeholders.
Plan, design, develop, validate, test, implement, evaluate, and maintain information system components.
Provide ongoing troubleshooting and support for applications within accountability, including 24/7 support.
Perform quality assurance and integrated testing of current and newly released vendor functionality.
Coordinate projects across applications.
Develop application-specific enhancements and reports aligned with organizational priorities.
Support and optimize Epic scheduling workflows and digital access solutions.