EPIC Applications Analyst I - AMB/Cadence/PB

INTEGRIS Health•Oklahoma City, OK

About The Position

The Epic Applications Analyst Level 1 implements, maintains, and supports clinical applications used within the healthcare organization. The role works closely with clinical end-users, IT staff, and vendors to optimize applications for usability and efficiency and to meet the needs of clinicians and patients. Applications include electronic health records, clinical decision support systems, and other clinical software. The analyst participates in system testing, configuration, troubleshooting, documentation, and all phases of the system development life cycle, while collaborating with operational and medical staff leaders to support strategic initiatives. Occasional travel may be required.

Requirements

Bachelor's degree with 1 year of experience, an Associate's degree with 2 years of experience, or 3 years of healthcare or IT experience.
Basic understanding of healthcare workflows and terminology.
Epic Certification is required within 3 months of class completion and within 6 months of hire; certifications may include EpicCare Ambulatory, EpicCare Inpatient, Radiant, Cupid, Optime, Anesthesia, Grand Central, or other relevant Epic applications.
Previous experience using verbal and written communication with a variety of audiences through a range of modalities.
Knowledge of clinical workflows and processes, and experience implementing and supporting clinical software applications.
Excellent analytical and problem-solving skills, with the ability to troubleshoot and resolve technical issues.
Strong interpersonal skills and the ability to communicate technical information to clinical staff and other stakeholders.

Nice To Haves

Working knowledge of IT solutions and interfacing.

Responsibilities

Implement, configure, and maintain clinical applications, including electronic health records, clinical decision support systems, and other clinical software.
Collaborate with clinical end-users, IT staff, and vendors to identify opportunities to improve clinical workflows and processes through technology.
Participate in system testing and validation to ensure clinical applications meet regulatory requirements and user needs.
Participate in system configuration tasks, including customizing Epic applications to align with clinical workflows and organizational requirements.
Monitor and troubleshoot clinical application issues, providing timely resolution to minimize impact on patient care and clinician productivity.
Maintain accurate, up-to-date documentation of system configurations, changes, and troubleshooting procedures, and ensure it is accessible to support staff and end-users.
Keep up to date with solutions in the EHR system and other clinical applications.
Work collaboratively with operational and medical staff leaders to implement and align strategic initiatives.
Participate in all phases of the system development life cycle, including developing use cases and evaluating software solutions.
Participate in rounding in collaboration with clinical and business end-users.