Epic Analyst Senior, Beacon, FT, Days,

Prisma Health•Greenville, SC

8h•Onsite

About The Position

The Senior Epic Analyst, Beacon, leads the analysis of clinical, business, and technical processes and develops recommendations for new or modified systems that meet project and customer requirements. The role provides advanced technical expertise, handles complex work, helps prioritize development initiatives, analyzes workflows, and translates departmental requests into functional requirements. It also performs financial analysis, business planning, and impact assessments, and supports internal customers across functional areas including nursing, ancillary departments, physician practices, patient accounting, medical records, finance, human resources, purchasing, sales, and contracts. The analyst oversees assigned Epic modules, workflows, and system configuration; manages upgrades and large projects; and may lead and direct the work of others. The role mentors Associate and Mid-level I/S Analysts and supports implementation and production of Epic applications, including planning, configuration, testing, training, deployment, and ongoing support. This is a non-management position reporting to a supervisor, manager, director, or executive. The position is based at Greenville Memorial Hospital in Greenville, South Carolina, in Corporate, ITS Oncology & Integrative Systems. The stated shift is day shift.

Requirements

Bachelor's degree in Information Services, Health Administration, Business Administration, Health Sciences, or a related field of study.
Five years of experience in Epic or integrated EMR experience, with information technology experience in a business, computer science, or healthcare setting.
Epic certification in the assigned Epic application discipline.
Presentation skills.
Communication skills.
Interpersonal skills.
Ability to multitask.
Alternative qualification: an associate degree in Computer Science or a related field and six years of related IT experience in a business, computer science, or healthcare setting may be considered in lieu of the stated education and experience requirements.
Alternative qualification: a high school diploma or equivalent and eight years of related IT experience in a business, computer science, or healthcare setting, including two years of Epic-related experience and Epic certification in the required module, may be considered in lieu of the stated education and experience requirements.

Nice To Haves

Master's degree preferred.

Responsibilities

Coordinate preparation, installation, deployment, and production support of applications and Epic modules, including workflow analysis, flow charting, design specifications, programming or building, testing, training, and implementation.
Manage purchases of appropriate hardware and software for new projects under the direction of the IS Project Manager.
Develop implementation timelines and ensure outstanding issues are resolved.
Code programs; maintain application tables, profiles, and dictionaries; build screens or pathways; and develop application support procedures.
Develop creative uses for existing technology or expand its use in existing areas.
Take final responsibility for testing and debugging software before deployment.
Coordinate efforts for assigned Epic modules and oversee assigned modules, workflows, and system configuration.
Lead customer relations and resolve application issues, involving the Manager when needed; work with users to plan solutions to application problems.
Communicate system status, downtime plans, and other IS events to assigned departments through appropriate channels.
Serve as the primary technical liaison with vendors for implementation and post-implementation activities for assigned Epic modules.
Act as lead department contact and provide project management support as required.
Maintain contingency-plan documentation for assigned areas and ensure it is updated and tested at least annually.
Mentor and train team members on implementation planning, work plans, project management, system support, customer service, and assigned Epic and legacy systems.
Prioritize and implement change control for assigned systems and modules.
Complete tasks on time, meet assignment dates, verify processes and data integrity, and test changes to ensure new code does not affect prior versions.
Manage the work of others and ensure assigned tasks are completed on time.
Communicate with departments, Epic representatives, and Prisma Health end users, serving as a communications hub between departments and Prisma Health IS.
Investigate operational problems and prepare proposals to address them in partnership with department Directors, Managers, and Supervisors.
Create training materials as needed, use varied learning techniques, and assess curricula to ensure users gain the knowledge needed to use systems successfully.
Perform other duties as assigned.