Environmental Services Technician - Bethesda North

TriHealth•Cincinnati, OH

About The Position

Under the direct supervision of the floor supervisor, the Environmental Services Technician is responsible for cleaning and maintaining sanitary conditions in patient areas, offices, and public and private restrooms. Cleaning is performed through surface cleaning and wet mopping to maintain sanitary conditions, with tasks completed daily or as needed. The role also requires following TriHealth SERVE Standards and ALWAYS Behaviors in interactions with patients, guests, team members, and the community.

Requirements

Knowledge of the equipment used and the skills necessary to perform assigned tasks.
1–2 years of experience in a related field.

Responsibilities

Go to the assigned area promptly after receiving the daily work sheet, supplies, and keys; follow scheduled lunch and break times; respond promptly to calls; notify the supervisor when assignments are complete; and remain in the work area until no earlier than 10 minutes before the end of the shift.
Use proper procedures, protective clothing, and equipment when cleaning isolation rooms, and use appropriate techniques when cleaning laboratories and other high-risk areas.
Clean floors, sinks, commodes, showers, tubs, furniture, high and low surfaces, windows, sills, mirrors, walls, tile, and specialized equipment, including equipment in nurseries or Labor and Delivery.
Clean and replenish dispensers with soap and paper products, and clean housekeeping closets and equipment; return items to their appropriate storage areas.
Remove and properly dispose of regular, recyclable, and infectious waste; clean waste cans inside and out and reline them with the appropriate liners.
Leave work areas and equipment clean and organized, and work as a team player.
Welcome people, assist patients and guests who are lost, and refrain from personal cell phone use in public spaces or patient care areas.
Take responsibility for addressing service breakdowns, prioritize patients and guests who are waiting, and work to improve quality, safety, and service.
Respect cultural and spiritual differences, individual preferences, opinions, and contributions; speak positively about team members and departments in front of patients and guests.
Be punctual, prepared, and actively participate; help keep the physical environment clean and safe; and use supplies and equipment efficiently to avoid waste.
Acknowledge team members' contributions and show courtesy and compassion to customers, team members, and the community.