Environmental Services Manager

Oklahoma City Indian Clinic•Oklahoma City, OK

11d

About The Position

The Oklahoma City Indian Clinic (OKCIC) is seeking an experienced and dependable Environmental Services Manager to lead and oversee custodial operations throughout its healthcare facilities. The role supervises custodial staff, establishes and maintains cleaning standards and schedules, ensures proper cleaning and disinfection practices, and supports a clean, sanitary, safe, and welcoming environment for patients, visitors, and staff. The ideal candidate has strong leadership, organizational, communication, and problem-solving skills and a commitment to infection prevention, regulatory compliance, quality service, and high cleanliness standards. OKCIC is a nonprofit corporation providing culturally sensitive healthcare to the American Indian population. Its services include medical, dental, optometry, behavioral health, fitness, nutrition, and family programs. The Clinic’s mission is to provide excellent healthcare to American Indians by putting people first, providing quality services, and maintaining integrity and professionalism. The position directs housekeeping operations across OKCIC facilities; leads staff recruitment, training, supervision, scheduling, and performance; develops standardized cleaning and disinfection procedures; and supports infection prevention, safety, quality improvement, patient experience, operational efficiency, and regulatory readiness. The manager also oversees housekeeping supplies, equipment, contractors, records, and expenses, and responds to urgent cleaning needs and emergencies. Applicants claiming Indian Preference must complete the full application and provide documentation verifying eligibility, such as a tribal enrollment card or Certificate of Degree of Indian Blood (CDIB). OKCIC is a 501(c)(3) nonprofit corporation, not a federal employer, and an Equal Employment Opportunity employer. Indian preference hiring laws apply.

Requirements

Must align with the OKCIC vision, mission, and core values.
High school diploma or GED required.
At least five years of housekeeping experience required, including at least three years of supervisory or management experience in a healthcare custodial setting.
Valid, current Oklahoma driver’s license and an acceptable driving record, with no more than two moving violations within the last two years.

Nice To Haves

Associate’s or Bachelor’s degree in Healthcare Administration, Business Administration, Environmental Services, Hospitality Management, or a related field preferred.
Previous housekeeping experience in a healthcare setting preferred.
Experience with healthcare regulatory requirements and accreditation standards preferred.
Equivalent combination of education and relevant experience may be considered.

Responsibilities

Recruit, train, supervise, coach, and evaluate housekeeping staff; oversee staffing, scheduling, daily assignments, performance, and competency.
Direct housekeeping operations across all OKCIC facilities, ensuring appropriate staffing, cleanliness, sanitation, and service standards.
Develop, implement, and maintain standardized housekeeping, cleaning, and disinfection procedures, schedules, and frequencies for clinical, administrative, and support areas.
Ensure compliance with infection prevention practices, waste handling, chemical safety, PPE, OSHA requirements, and applicable healthcare regulatory and accreditation standards.
Conduct environmental rounds and inspections, document deficiencies, and implement corrective actions and process improvements.
Collaborate with Infection Prevention, Facilities, Safety, Quality, and department leadership on environmental concerns, safety, and regulatory readiness, including The Joint Commission standards.
Develop and oversee staff orientation, training, competency assessments, and ongoing education related to housekeeping, infection prevention, safety, and regulatory requirements.
Manage housekeeping equipment, supplies, chemicals, and PPE, including inventory, storage, maintenance, repairs, replacement, and cost-effective utilization.
Oversee contracted housekeeping and specialty cleaning services and monitor contractor performance and compliance with organizational standards.
Maintain records related to staffing, training, competencies, inspections, corrective actions, supplies, equipment, and other departmental activities.
Assist with departmental budget development and monitor expenses to support cost-effective operations.
Respond to urgent housekeeping needs, spills, environmental concerns, complaints, emergencies, and special cleaning projects.
Promote a clean, safe, sanitary, and welcoming healthcare environment and interact professionally and respectfully with patients, visitors, and staff.
Communicate and collaborate with clinical and nonclinical departments and support initiatives related to patient experience, quality improvement, operational efficiency, and regulatory compliance.