Entry-Level Investigator

Ethos Risk Services•Milwaukee, WI
•$20 - $26

About The Position

Ethos Risk Services is hiring a full-time Entry-Level Field Investigator to investigate insurance claims and detect fraud through research, covert surveillance, and report writing. No prior experience is necessary. The role includes a fully paid investigator training program, beginning with virtual classroom instruction and continuing with on-the-job training, as well as paid licensing and ongoing guidance from a field supervisor. Investigators conduct surveillance from their vehicles, document activity with video equipment, and complete case reports and file submissions using a personal laptop. Assignments are generally intended to be within a reasonable drive of the investigator’s residence, though occasional longer travel and overnight stays may be required; overnight stays are covered by the company. Most cases begin at 6:00 a.m., and workdays typically vary from 3 to 12 hours depending on activity. Weekends and holidays are common workdays. The position often involves extended periods working alone in a vehicle and remaining alert in varying weather conditions.

Requirements

  • Active driver's license that is not suspended or revoked.
  • A well-maintained, reliable personal vehicle; tinted windows are preferred.
  • Proof of auto insurance coverage.
  • Reliable laptop, cell phone, and internet service for communication and administrative work.
  • Strong computer and internet proficiency.
  • Excellent verbal and written communication skills.
  • Ability to travel occasionally farther from home and stay overnight when required.
  • Ability to work weekends and holidays, which are common workdays.
  • Ability to remain alert and work independently for extended periods in a vehicle, including in varying weather conditions.

Nice To Haves

  • Prior experience is not necessary.
  • A personal vehicle with tinted windows is preferred.

Responsibilities

  • Conduct preliminary investigations using social media and database research.
  • Perform covert vehicle-based surveillance and capture high-quality video evidence of surveillance targets.
  • Write detailed, court-ready investigative reports summarizing activity and key findings.
  • Complete case files by submitting reports and uploading video footage using a personal laptop at the end of the day.
  • Work with a field supervisor and receive regular guidance and mentorship.

Benefits

  • Fully paid investigator training program and ongoing development and support.
  • Company-paid investigator licensing fees and guidance through the licensing process.
  • Surveillance equipment provided; equipment becomes the employee’s to keep after one year of employment.
  • Pay increases at performance milestones during training and the first year of employment.
  • Mileage reimbursement program.
  • Medical, dental, vision, life, and disability insurance.
  • 401(k).
  • Company-covered overnight stays when required.
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