Entry-Level Investigator

Ethos Risk Services•Boston, MA

13d

About The Position

Ethos Risk Services is hiring a full-time Entry-Level Field Investigator to conduct insurance claims investigations, fraud detection, and covert surveillance. No prior experience is necessary. The role includes a fully paid investigator training program, beginning in a virtual classroom and transitioning to on-the-job training, as well as guidance from a field supervisor. Investigators prepare cases using social media and database research, conduct vehicle-based surveillance, capture video evidence, and write detailed, court-ready reports. They finalize case files by submitting reports and uploading footage using a personal laptop. Assignments are generally kept within a reasonable drive of the investigator's residence, though occasional longer-distance travel and overnight stays may be required; overnight stays are covered by the company. Surveillance cases most often begin at 6:00 AM, and end times vary with activity. Workdays typically range from 3 to 12 hours. Weekends and holidays are common workdays. The work is independent and may involve long hours alone in a vehicle and working in any weather, while remaining alert and prepared to use videography equipment.

Requirements

Have an active driver's license that is not suspended or revoked.
Have a reliable, well-maintained personal vehicle; tinted windows are preferred.
Provide proof of auto insurance coverage.
Have a reliable laptop, cell phone, and internet service for communication and administrative tasks.
Demonstrate strong computer and internet proficiency.
Have excellent verbal and written communication skills.
Be able to work independently for long periods in a vehicle, remain alert without external distractions, and work in varying weather conditions.
Be available for workdays that may begin at 6:00 AM, last 3 to 12 hours, and commonly include weekends and holidays.
Be willing to travel farther from home and stay overnight occasionally.

Nice To Haves

A personal vehicle with tinted windows.

Responsibilities

Conduct preliminary investigations using social media and database research.
Perform covert surveillance from a vehicle and capture high-quality video evidence of surveillance targets.
Draft detailed, court-ready investigative reports summarizing activity and key findings.
Submit case reports and upload video footage using a personal laptop at the end of the day.
Work with a field supervisor and receive regular guidance and mentorship.

Benefits

Fully paid investigator training program led by industry experts, with ongoing development and support.
Company-paid investigator licensing fees and guidance through the licensing process.
Surveillance equipment provided; employees may keep it after one year of employment.
Pay increases tied to performance milestones during training and the first year of employment.
Mileage reimbursement program.
Medical insurance.
Dental insurance.
Vision insurance.
Life and disability insurance.
401(k).
Company-covered overnight stays when required for travel.