Entry-Level Investigator

Ethos Risk Services•Boston, MA

About The Position

Ethos Risk Services is hiring a full-time, entry-level Field Investigator to conduct insurance claims investigations, including covert surveillance and fraud detection. No prior investigative experience is necessary. The role includes a fully paid Investigator Training Program, beginning in a virtual classroom and continuing with on-the-job training. Investigators receive guidance and mentorship from a field supervisor and use surveillance equipment to capture video evidence, prepare investigative reports, and complete case files.

Requirements

  • Active driver's license that is not suspended or revoked.
  • Well-maintained, reliable personal vehicle; tinted windows are preferred.
  • Proof of auto insurance coverage.
  • Reliable laptop, cell phone, and internet service for communication and administrative tasks.
  • Strong computer and internet proficiency.
  • Excellent verbal and written communication skills.
  • Ability to travel farther from home occasionally and stay overnight when required.
  • Ability to remain alert and work independently for long periods in a vehicle, without external distractions and in varying weather conditions.

Responsibilities

  • Conduct preliminary investigations using social media and database research.
  • Perform covert surveillance from a vehicle, tracking subjects and capturing high-quality video evidence.
  • Draft detailed, court-ready investigative reports summarizing activity and key findings.
  • Complete case files by submitting reports and uploading video footage using a personal laptop.
  • Communicate and work with a field supervisor, receiving regular guidance and mentorship.

Benefits

  • Fully paid Investigator Training Program with ongoing development and support.
  • Company-paid investigator licensing fees and guidance through the licensing process.
  • Surveillance equipment provided; employees may keep it after one year of employment.
  • Pay increases tied to performance milestones during training and the first year.
  • Mileage reimbursement program.
  • Medical, dental, vision, life, and disability insurance.
  • 401(k).
  • Company-covered costs for occasional overnight stays.
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