Entry-Level Investigator

Ethos Risk Services•Atlanta, GA

About The Position

Ethos Risk Services is hiring a full-time Entry-Level Field Investigator to conduct insurance claims investigations, surveillance, and fraud detection. The role includes a fully paid investigator training program, beginning in a virtual classroom and transitioning to on-the-job training. No prior experience is necessary. The investigator works independently in the field and receives guidance and mentorship from a field supervisor. Assignments involve preparing cases through social media and database research, conducting covert vehicle-based surveillance, recording video evidence, and writing detailed, court-ready reports. Investigators submit case reports and upload video footage using a personal laptop. Assignments are generally intended to be within a reasonable drive of the investigator’s residence, though occasional farther travel and overnight stays may be required; overnight stays are covered by the company. Surveillance cases commonly begin at 6:00 AM. End times vary with activity, and workdays typically range from 3 to 12 hours. Weekends and holidays are common workdays. The role may involve long periods alone in a vehicle and working in varying weather conditions while remaining alert and ready to use videography equipment.

Requirements

  • Active driver's license that is not suspended or revoked.
  • Well-maintained, reliable personal vehicle; tinted windows are preferred.
  • Proof of auto insurance coverage.
  • Reliable laptop, cell phone, and internet service for communication and administrative tasks.
  • Strong computer and internet proficiency.
  • Excellent verbal and written communication skills.
  • Ability to travel farther from home and stay overnight occasionally.
  • Ability to work independently for long hours in a vehicle, in varying weather conditions, while remaining alert and free from external distractions.

Nice To Haves

  • Vehicle with tinted windows.

Responsibilities

  • Conduct preliminary investigations using social media and database research.
  • Perform covert surveillance from a vehicle and capture high-quality video evidence of surveillance targets.
  • Draft detailed, court-ready investigative reports summarizing activity and key findings.
  • Finalize case files by submitting reports and uploading video footage using a personal laptop.
  • Communicate and work with a field supervisor, receiving regular guidance and mentorship.

Benefits

  • Fully paid investigator training program with ongoing development and support.
  • Company-paid investigator licensing fees and guidance through the licensing process.
  • Surveillance equipment provided; after one year of employment, the equipment is yours to keep.
  • Pay increases tied to performance milestones during training and the first year of employment.
  • Mileage reimbursement program.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Life and disability insurance.
  • 401(k).
  • Company-covered overnight stays when required.
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