Entertainment Team Lead

ANAKEESTA • Gatlinburg, TN

1d • $20 - $0 • Onsite

About The Position

The Entertainment Team Lead supports and supervises the daily execution of entertainment programming and special event operations across Anakeesta, an award-winning mountaintop theme park in Gatlinburg, Tennessee. This hands-on role combines performer coordination, event support, and guest-experience enhancement. The team lead collaborates with Entertainment and Operations to help shows, activations, and events run smoothly and meet Anakeesta’s safety, hospitality, and guest-interaction standards.

Requirements

• Strong communication, coaching, and problem-solving skills.
• Highly organized with excellent time-management abilities.
• Ability to thrive in a fast-paced, guest-focused environment.
• Flexible schedule; evenings, weekends, and holidays are required.
• Comfort working outdoors in varying weather conditions.
• Valid driver’s license.
• Ability to pass a background check and drug test if 18 or older.
• Ability to lift and move light items, walk uphill and downhill park terrain, and stand for extended periods.

Nice To Haves

• Previous experience in entertainment, performing arts, events, hospitality, or themed attractions.
• At least one year in a supervisory or lead role.
• Stagecraft experience, such as wardrobe, scenic, or performance work.

Responsibilities

• Supervise day-to-day entertainment programming across the park.
• Provide on-site leadership and support to performers and technicians.
• Maintain show quality through performance reviews and feedback.
• Coordinate performer schedules and rotations to provide consistent coverage.
• Assist with daily transportation of entertainment personnel using entertainment vehicles.
• Support the wardrobe team with props, wigs, costumes, and scenic pieces, including builds, repairs, laundering, and inventory organization.
• Ensure entertainment activities meet safety, hospitality, and guest-interaction standards.
• Monitor and maintain equipment, props, and costumes for cleanliness and readiness.
• Maintain performance logs, attendance records, incident documentation, and other accurate records.
• Assist with event setup, including signage, décor, furniture, and scenic elements.
• Provide on-site support during special events.
• Help prepare and install décor for seasonal and themed events.
• Help execute live shows, character meet-and-greets, and pop-up performances.
• Serve as a liaison between Entertainment and other departments, including Operations and Guest Services.
• Support recruiting, onboarding, and training of new entertainment staff.
• Perform other duties as assigned to enhance the guest experience.

Benefits

• Competitive pay with leadership responsibilities.
• Up to 16 paid days off in the first year.
• Tiered medical, dental, and vision insurance.
• Short-term disability and life insurance.
• 401(k) retirement plan options.
• Free admission for employees and immediate family.
• Employee discounts on food and merchandise.
• Pass exchange with more than 30 area attractions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed