Entertainment Lead

Gateway • North Richland Hills, TX

2h • $18

About The Position

The Entertainment Lead supports one or more Peppa Pig Theme Park shows, events, or costumed character products. The role involves cast and crew supervision, show and event quality assurance, safety, venue operations, and maintaining rehearsal and operational processes, training, schedules, production books, and cast and crew start-up meetings.

The Entertainment Lead maintains the daily artistic and operational integrity of assigned productions and works with entertainment, operations, production, theatrical services, technical teams, and department leadership to support project goals, rehearsals, installations, strikes, auditions, safety targets, and park operations. The role also assists with schedules, timecards, cast and crew development, performance evaluations, and developmental discussions, and may cover for other Stage Managers or Technicians.

Requirements

• Associate degree or bachelor's degree in Theatre Management, Theatre Arts, Event Management, or equivalent professional experience.
• Experience in theatrical, cruise ship, or theme park live entertainment show production.
• Basic knowledge of lighting, audio, sound effects, scenic design, costuming, and staging.
• Ability to hear, listen, and communicate with others.
• Ability to sit and stand for long periods of time.
• Finger dexterity sufficient to complete paperwork and use a computer.
• Wear necessary personal protective equipment to perform job functions.
• Move throughout all areas of the attraction, with or without reasonable accommodation.
• Stand, sit, and/or walk continuously, with or without reasonable accommodation, and perform job functions for a full shift with a meal break.
• Bend, stoop, kneel, reach, twist, lift, push, pull, climb, balance, and/or crouch to accomplish daily activities.
• Grasp, turn, and manipulate objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination.

Responsibilities

• Support one or more shows, events, or costumed character products, including cast and crew supervision, quality assurance, safety, and venue operations.
• Help run and maintain rehearsal and operational processes, training, schedules, production books, and cast and crew start-up meetings.
• Collaborate with Entertainment Theming, Operations, Production, and Theatrical Services on project goals, including rehearsal, installation, and strike plans.
• Maintain knowledge of all positions necessary for show operation.
• Foster a fun, safe, positive, and professional work environment and provide excellent guest service, with children as the primary focus.
• Maintain the daily artistic and operational integrity of assigned shows, events, or costumed character products.
• Coordinate with technical and operations teams to gather audition and rehearsal support needs before operations.
• Collaborate with department leadership to execute and supervise entertainment processes and meet park and department health and safety targets.
• Maintain and update Entertainment SOPs and KPI tracking targets.
• Assist with assigned cast and crew schedules and timecards using company timekeeping programs.
• With the Entertainment Manager and Supervisor, support cast or crew development, performance evaluation, and developmental discussions to support daily operations.
• Work with creative project timelines and schedules to achieve park and departmental goals and objectives.
• Cover for other Stage Managers or Technicians during days off, vacations, or absences.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage
• Paid time off
• Free entry for friends and family to parks and attractions through the Merlin Magic Pass
• Recognition programs and rewards
• 401(k) with company matching contributions
• Tuition reimbursement
• Learning and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree