Entertainment Coordinator

Marriott • Phoenix, AZ

2d

About The Position

Assist in coordinating the operation of Special Events and Leisure Experience activities, such as ICE!, Best of Florida Christmas, and SummerFest. Check operational status, lighting, audiovisual equipment, cleanliness, and system operation, and correct aesthetic deficiencies. Follow training guidelines in support of the Special Events Manager and Assistant Managers, and monitor and assist with training for Special Events employees. Learn and operate event software systems, including ticketing, retail, inventory, and space-usage systems. Resolve financial, inventory, and numeric discrepancies.

Follow company policies and procedures; report accidents, injuries, and unsafe work conditions; maintain a clean and professional appearance; protect confidential information and company assets; and provide courteous guest service. Communicate professionally, maintain positive working relationships, support team goals, comply with quality standards, and recommend ideas or processes to improve efficiency, productivity, quality, safety, or cost savings. Perform other reasonable duties as requested.

Requirements

• At least 1 year of related work experience.
• High school diploma or GED equivalent is listed as a preferred qualification.
• No supervisory experience is listed as a preferred qualification.
• No license or certification is required.

Nice To Haves

• High school diploma or GED equivalent.
• At least 1 year of related work experience.

Responsibilities

• Assist in coordinating operations for Special Events and Leisure Experience activities.
• Check operational status, lighting, audiovisual equipment, cleanliness, and system operation, and correct aesthetic deficiencies.
• Follow training guidelines in support of the Special Events Manager and Assistant Managers.
• Monitor and assist with training Special Events employees.
• Learn and operate event software systems for ticketing, retail, inventory, and space usage.
• Resolve financial, inventory, and numeric discrepancies.
• Follow company policies and procedures and report accidents, injuries, and unsafe work conditions to a manager.
• Maintain a clean and professional uniform and appearance, protect confidential information, and safeguard company assets.
• Welcome and acknowledge guests, anticipate and address their service needs, and thank them with genuine appreciation.
• Communicate clearly and professionally, including answering telephones using appropriate etiquette.
• Develop positive working relationships and support the team in reaching common goals.
• Comply with quality assurance expectations and standards.
• Identify and recommend ideas, technologies, or processes to improve efficiency, productivity, quality, safety, or cost savings.
• Perform other reasonable job duties as requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED