Production Coordinator, CityWalk Entertainment

Universal Orlando • Orlando, FL

4d

About The Position

The Production Coordinator supports the planning, coordination, and execution of CityWalk Entertainment events and activations. The role manages timelines and deliverables, coordinates partners and talent, supports budget oversight, and handles administrative and operational tasks needed for event execution. The coordinator serves as an event execution point of contact, helps resolve last-minute issues, and communicates information to partners, venues, internal Team Members, and contracted talent. The position also supports venue operations, documentation, talent scheduling, estimates, invoices, and expenditure records.

Requirements

• At least 1 year of experience in hospitality, event management, and/or project planning.
• Ability to use Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, SharePoint, and Planner.
• Ability to read, analyze, and interpret data and Excel spreadsheets.
• Ability to write business correspondence and create presentations.
• Consistent attendance is required.

Nice To Haves

• Associate or bachelor's degree in business, event management, project management, or a related field.
• 1–3 years of leadership experience within professional entertainment, project management, or event management.

Responsibilities

• Support planning and execution of venue-specific and marquee activations.
• Manage timelines, track deliverables, and assist with coordinating partners and entertainment talent.
• Serve as an event execution point of contact, help ensure events start on time, and address last-minute issues concerning timing, talent, partners, or scope in partnership with Stage Management.
• Review upcoming Entertainment Events and activations to verify schedules, identify conflicts or concerns, and ensure alignment across venues.
• Disseminate activation information to internal managers, partners, venues, and Team Members.
• Execute operational tasks for assigned Entertainment venues, which may include signing cast in and out, monitoring daily entertainment, communicating with Entertainment partners, and contributing feedback to daily reports.
• Assist the Entertainment Leadership Team with creating, developing, and modifying activation documentation, schedules, and talent grids.
• Assist management with event documentation, including staff requests, legal requests, revisions, confirmations, and production schedules.
• Obtain, verify, and review information for accuracy before distribution; support organization, maintenance, and archiving of documentation, notes, and approvals.
• Coordinate in-park and contracted talent, including tracking availability, obtaining confirmations, and aligning schedules for activations.
• Communicate with partners to clarify activation scope, schedules, and execution expectations.
• Perform administrative and operational tasks for the Entertainment & Experiences team, including assigned research, information gathering, presentation materials, and meeting documentation.
• Assist with organizing and reviewing estimates, invoices, and expenditure documentation for approvals, reconciliation, and reporting.
• Maintain vendor ID tracking and third-party verification as required.
• Follow established Universal Orlando policy, procedures, training, and Team Member involvement activities related to Environmental, Health & Safety responsibilities.
• Perform other duties as assigned.

Benefits

• Competitive compensation package.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed