H6320 ENTERTAINMENT COORDINATOR
About The Position
The Entertainment Coordinator assists the Promotions & Entertainment Manager with the execution and coordination of entertainment and special events and is responsible for their day-to-day success. The role ensures event details and preparations are complete, accurate, and on time. It coordinates with Purchasing and other departments, supports event setup and artist requirements, and tracks entertainer contracts and payments. The position has no direct supervisory responsibilities but helps ensure other departments’ team members are set up for successful event execution. The coordinator provides excellent guest service, stays informed about promotions and entertainment, and is comfortable making announcements and using a microphone. The role requires organization, attention to detail, flexibility for last-minute changes, and the ability to handle customer demands calmly. The employee must be available to work any day or shift, including nights, weekends, holidays, and long hours as required. The work environment is loud, and the position involves frequent walking and sitting, other physical activities, and lifting or moving up to 50 pounds.
Requirements
- High school diploma or GED required.
- One year of job-related experience in entertainment buying, entertainment production, or a Promotions department may be substituted.
- Must be able to obtain and maintain a gaming license.
- Must have a valid driver's license.
- Proficient with Microsoft Office.
- Knowledge of Ticket-Socket and Ticketmaster.
- Knowledge of Agilysys.
- Must be available to work any day and any shift, including nights, holidays, and weekends, and work long hours as required.
- Able to move quickly on the event venue floor and handle customer demands calmly.
- Frequently required to walk and sit; also required to stoop, kneel, crouch, crawl, talk, and hear.
- Able to lift and/or move up to 50 pounds.
Nice To Haves
- Preferably fluent in both Spanish and English.
- Mescalero Apache Tribal preference: bicultural experience preferred.
Responsibilities
- Assist the Promotions & Entertainment Manager with executing and coordinating entertainment and special events.
- Ensure event details and preparations are complete, accurate, and on time.
- Understand Apache Spirit Club levels and benefits, monthly promotions calendars, and information in monthly mailers.
- Provide excellent guest service and communication; make announcements and use a microphone as needed.
- Stay current on special events, promotions, food specials, and entertainment.
- Follow regulatory, departmental, and casino policies; report illegal or suspicious activity; and maintain confidentiality of sensitive material.
- Handle multiple functions simultaneously while remaining organized and detail-oriented; accommodate last-minute changes.
- Work with Purchasing to acquire merchandise for events and ensure merchandise and decorations are controlled, secure, and delivered on time.
- Inform departments of needed event setups.
- Purchase green room needs and artist requirements.
- Follow up on signage and collateral requests.
- Manage the status of entertainer contracts and payments.
- Promote positive interactions with guests, team members, and the business; plan ahead and anticipate guest needs.
- Meet department standards, attendance requirements, and appearance guidelines.
- Help ensure team members from other departments are set up for successful event execution.
- Perform other duties as assigned and needed for organizational success.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
