Production Coordinator, CityWalk Entertainment

Universal Orlando • Orlando, FL

3d

About The Position

The Production Coordinator supports the planning, coordination, and execution of CityWalk Entertainment events and activations. The role manages timelines and deliverables, coordinates partners and talent, supports budget oversight, and handles administrative and operational tasks. The coordinator serves as an event execution point of contact, helps address last-minute issues, and distributes accurate information to partners, venues, internal managers and team members.

The position also supports Entertainment venue operations, event documentation and scheduling, talent coordination, partner communications, research, meeting materials, and expenditure documentation. It requires consistent attendance and active participation in Environmental, Health & Safety responsibilities in accordance with established Universal Orlando policy, procedures, training, and team member involvement activities.

Requirements

• At least 1 year of experience in hospitality, event management, and/or project planning.
• Ability to use Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, SharePoint, and Planner.
• Ability to read, analyze, and interpret data and Excel spreadsheets.
• Ability to write business correspondence and create presentations.
• Consistent attendance is required.

Nice To Haves

• Associate or bachelor's degree in business, event management, project management, or a related field preferred.
• 1–3 years of leadership experience within professional entertainment, project management, or event management.

Responsibilities

• Support the planning and execution of venue-specific and marquee activations.
• Manage timelines, track deliverables, and assist with coordinating partners and entertainment talent.
• Serve as an event execution point of contact, help ensure events start on time, and address last-minute issues involving timing, talent, partners, or scope.
• Communicate issues and identify solutions in partnership with Stage Management.
• Serve as the CityWalk Entertainment point of contact for Entertainment Events; review upcoming events and activations, identify schedule conflicts or concerns, and support alignment across venues.
• Disseminate activation information to appropriate internal managers, partners, venues, and team members.
• Perform operational tasks for assigned Entertainment venues, potentially including signing cast in and out, monitoring daily entertainment, communicating with Entertainment partners, and contributing feedback to daily reports.
• Assist the Entertainment Leadership Team with creating, developing, and modifying activation documentation, schedules, and talent grids.
• Assist management with event documentation, including staff requests, legal requests, revisions, confirmations, and production schedules.
• Obtain, verify, and review information for accuracy before distribution.
• Organize, maintain, and archive documentation, notes, and approvals.
• Assist with coordinating in-park and contracted talent, including availability tracking, confirmations, and schedule alignment.
• Communicate with partners to clarify activation scope, schedules, and execution expectations.
• Perform administrative and operational tasks in support of the Entertainment & Experiences team.
• Assist with assigned research, information gathering, presentation materials, and meeting documentation.
• Help organize and review estimates, invoices, and expenditure documentation for approvals, reconciliation, and reporting.
• Maintain vendor ID tracking and third-party verification as required.
• Follow established UO Environmental, Health & Safety policies, procedures, training, and team member involvement activities.
• Perform other duties as assigned.

Benefits

• Competitive compensation package.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed