Enterprise Sales Engineer - Rockies
About The Position
The Enterprise Sales Engineer partners with Sales to help customers understand the value of Datadog and how it addresses their technical and business challenges. The role leads technical evaluations, delivers product demonstrations, and guides customers from discovery through successful adoption. It serves as a trusted advisor, connecting business goals with technical solutions, and contributes to winning new business and expanding existing accounts. Working with Account Executives, the Enterprise Sales Engineer owns and shapes the technical strategy across sales opportunities, leads customer discovery, presents tailored solutions, and project-manages proof-of-value evaluations. The role also develops technical champions, represents customer needs in product and engineering feedback sessions, maintains accurate opportunity records, and collaborates across Product, Support, and go-to-market teams. Datadog describes its workplace as hybrid, with an emphasis on office culture and work-life harmony.
Requirements
- At least 5 years of experience in Sales Engineering, Solutions Engineering, or a technical customer-facing role in an enterprise environment.
- Ability to navigate multi-stakeholder environments and adapt communication to technical, business, and executive audiences.
- Proficiency with public cloud platforms (AWS, Azure, or GCP), Kubernetes, APM/tracing, security, developer experience, and observability.
- Strong communication skills, including the ability to explain technical concepts to varied audiences.
- A consultative approach to problem-solving and customer engagement.
- Ability to manage multiple opportunities and priorities in a fast-paced environment.
- Growth mindset, including embracing change and AI tools.
- Willingness to travel as needed for customer engagements.
Responsibilities
- Partner with Account Executives to own the sales process and shape the technical strategy across opportunities from PG to Closed Won.
- Lead customer discovery to uncover technical challenges, business goals, and success criteria, and translate those needs into tailored Datadog solutions.
- Deliver product demonstrations, technical presentations, and workshops that connect platform capabilities to customer outcomes.
- Manage technical evaluations (POVs) end to end, including scoping use cases and requirements, defining success criteria, creating timelines, and holding participants accountable.
- Identify and cultivate technical champions within customer accounts to advocate for Datadog adoption and build internal consensus.
- Participate in product and engineering field feedback sessions, representing the technical voice of the customer.
- Keep activity, deal progress, and customer interactions accurately documented in relevant systems.
- Collaborate with Product, Support, and GTM teams to address customer needs and resolve technical blockers.
Benefits
- Best-in-breed onboarding.
- Generous global benefits.
- Intra-departmental mentor and buddy program for in-house networking.
- New-hire stock equity (RSUs) and employee stock purchase plan (ESPP).
- Continuous professional development, product training, and career pathing.
- Inclusive company culture, with opportunities to join Community Guilds and Inclusion Talks.
- Healthcare, dental, parental planning, and mental health benefits.
- 401(k) plan and match.
- Paid time off.
- Fitness reimbursements.
- Discounted employee stock purchase plan.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
