Enterprise Client Director

GE HealthCare•Cincinnati, OH

About The Position

The Enterprise Client Director (ECD) serves as a trusted advisor and strategic thought partner to a select group of GE HealthCare’s most critical customers. The role leads enterprise account planning and acts as a change agent within each account, owning the account-level relationship strategy across GE HealthCare’s equipment, service, and digital portfolio. The ECD engages C-suite and departmental leaders and is empowered to deliver a unified, differentiated customer experience and unlock value for both the customer and GE HealthCare by orchestrating Global and Regional teams. The position develops and executes multi-year account strategies aligned with customer priorities, translates them into quarterly priorities and opportunity plans, and builds senior relationships to shape customer decision-making. It serves as the single point of contact and decision maker for Enterprise Accounts, aligning GE HealthCare engagement and connecting customers with the resources needed to meet needs and resolve challenges. The ECD leads cross-functional alignment and enterprise opportunity development, owns funnel health and conversion for assigned accounts, and is accountable for outcomes including price discipline, cash collection, issue resolution, and delivery commitments. The assigned geography includes Greater Cincinnati, the Carolinas, and Virginia; travel within the territory is required. Relocation assistance is provided. GE HealthCare will not sponsor employment visas for this opening.

Requirements

Bachelor’s degree and 5+ years of experience in a combination of medical sales, healthcare marketing, clinical or technical modality expertise, clinical technology leadership, or hospital administration in imaging; alternatively, 8+ years of experience in a combination of medical sales.
Demonstrated experience presenting complex information to healthcare or hospital C-suite decision makers.
Demonstrated ability to lead direct teams and through influence.
Demonstrated ability to orchestrate across multiple complex stakeholder groups and successfully shape an outcome.
Must reside within the assigned geography and travel within the territory as required (Greater Cincinnati, Carolinas, and Virginia).

Nice To Haves

Demonstrated ability to drive account-level strategy and organizational alignment across segments and service teams.
Track record of shaping complex, cross-segment opportunities and building enterprise-level deals.
Comfort operating beyond traditional product categories, such as digital, SaaS, and precision care strategies where applicable.

Responsibilities

Develop and execute multi-year account strategies aligned to customer priorities, connecting GE HealthCare capabilities across Imaging, AVS, PCS, and Service into a roadmap for Care Alliance partnerships.
Translate account strategy into quarterly priorities and opportunity plans for the account community to execute.
Build and sustain senior relationships with C-suite and key executives, anticipate changing needs, and shape customer decision-making as a trusted advisor.
Present complex information clearly, verbally and in writing, to executive decision makers.
Serve as the single point of contact and decision maker for Enterprise Accounts, aligning who engages customers, when, and why across GE HealthCare.
Connect customers to the appropriate GE HealthCare resources to address needs and resolve challenges while maintaining strategic coherence and message discipline.
Lead and align cross-functional teams around account priorities, clear roles, and operating cadence.
Coordinate with USCAN and Global Segment teams and Sales GMs to ensure appropriate engagement from front-line sellers.
Identify and shape enterprise opportunities and engage the Enterprise Solutions team to build large-scale strategic deals, such as Care Alliance or Care Pathway constructs where applicable.
Lead cross-segment alignment to improve win rate, deal velocity, and customer confidence in GE HealthCare as a strategic partner.
Own funnel health and conversion within assigned Enterprise Accounts, driving Enterprise Solutions funnel, Share of Wallet, Visibility rate, and Win rate.
Deliver outcomes with explicit accountability for price discipline and accretion, protecting value and avoiding relationship-discounting.
Hold internal stakeholders accountable for cross-functional outcomes affecting the enterprise relationship, including cash collection, issue resolution, and delivery commitments; drive closure through influence and escalation when required.