Enterprise Client Director

GE HealthCare•Cincinnati, OH

About The Position

The Enterprise Client Director (ECD) serves as a trusted advisor and strategic thought partner to a select group of GE HealthCare’s most critical customers. The role leads enterprise account planning and acts as a change agent within each account, owning the relationship strategy across GE HealthCare’s equipment, service, and digital portfolio. The ECD engages C-suite and departmental leaders and orchestrates Global and Regional teams to deliver a unified customer experience and create value for both the customer and GE HealthCare. The ECD develops multi-year account strategies and translates them into executable quarterly priorities and opportunity plans. The role serves as the single point of contact and decision maker for Enterprise Accounts, coordinates appropriate engagement across GE HealthCare, shapes enterprise opportunities, and leads cross-functional alignment. For assigned accounts, the ECD owns funnel health and conversion, and is accountable for price discipline and outcomes affecting the enterprise relationship, including cash collection, issue resolution, and delivery commitments. The position requires residence within the assigned geography and travel within the territory as required, covering Greater Cincinnati, the Carolinas, and Virginia. GE HealthCare will not sponsor employment visas for this opening. Employment is contingent on legal authorization to work in the United States and successful completion of a drug screen where applicable. Relocation assistance is provided. Some customer vaccination mandates may apply to certain GE HealthCare employees.

Requirements

Bachelor’s degree and either 5+ years of experience in a combination of medical sales, healthcare marketing, clinical/technical modality expertise, clinical technology leadership, or hospital administration in imaging, or 8+ years of experience in a combination of medical sales.
Demonstrated experience presenting complex information to healthcare or hospital C-suite decision makers.
Demonstrated ability to lead direct teams and lead through influence.
Demonstrated ability to orchestrate multiple, complex stakeholder groups and successfully shape an outcome.
Reside within the assigned geography and travel within the territory as required (Greater Cincinnati, Carolinas, and Virginia).
Must be legally authorized to work in the United States; employment is contingent on successful completion of a drug screen where applicable.

Nice To Haves

Demonstrated ability to drive account-level strategy and organizational alignment across segments and service teams.
Track record of shaping complex, cross-segment opportunities and building enterprise-level deals.
Comfort operating beyond traditional product categories, such as digital, SaaS, and precision care strategies where applicable.

Responsibilities

Develop and execute multi-year account strategies aligned with customer priorities, connecting capabilities across Imaging, AVS, PCS, and Service into a roadmap for Care Alliance partnership.
Translate account strategy into quarterly priorities and opportunity plans for the account community.
Build and sustain relationships with C-suite leaders and key executives, anticipate changing needs, and shape customer decision-making as a trusted advisor.
Present complex information clearly, verbally and in writing, to executive decision makers.
Serve as the single point of contact and decision maker for Enterprise Accounts, ensuring coordinated engagement across GE HealthCare.
Connect customers with appropriate GE HealthCare resources to meet needs and resolve challenges while maintaining strategic coherence and message discipline.
Lead and align cross-functional teams around account priorities, roles, and operating cadence.
Coordinate with USCAN and Global Segment teams and Sales GMs to ensure appropriate engagement from front-line sellers.
Identify and shape enterprise opportunities and engage the Enterprise Solutions team to develop large-scale strategic deals where applicable.
Lead cross-segment alignment to improve win rate, deal velocity, and customer confidence in GE HealthCare as a strategic partner.
Own funnel health and conversion for assigned Enterprise Accounts, driving Enterprise Solutions funnel, Share of Wallet, Visibility rate, and Win rate.
Maintain price discipline and accretion by protecting value and avoiding relationship-discounting.
Hold internal stakeholders accountable for cross-functional outcomes affecting the enterprise relationship, including cash collection, issue resolution, and delivery commitments; drive closure through influence and escalation when required.