Enterprise Client Director - Northern New England
About The Position
The Enterprise Client Director (ECD) serves as a trusted advisor and strategic thought partner to a select group of GE HealthCare’s most critical customers. The role leads enterprise account planning and acts as a change agent within the account, owning account-level relationship strategy across GE HealthCare’s equipment, service, and digital portfolio. The ECD engages C-suite and departmental leaders and orchestrates Global and Regional teams to deliver a unified customer experience and create value for both the customer and GE HealthCare. The position develops multi-year account strategies and translates them into quarterly priorities and executable opportunity plans. It serves as the single point of contact and decision maker for Enterprise Accounts, coordinates GE HealthCare engagement, shapes enterprise opportunities, and drives cross-segment alignment and account outcomes. The role is based in the Northern New England assigned geography and requires travel within the territory as needed.
Requirements
- Bachelor’s degree and at least 5 years of experience in a combination of medical sales, healthcare marketing, clinical or technical modality expertise, clinical technology leadership, or hospital administration in imaging; alternatively, at least 8 years of experience in a combination of medical sales.
- Demonstrated experience presenting complex information to healthcare or hospital C-suite decision makers.
- Demonstrated ability to lead direct teams and lead through influence.
- Demonstrated ability to coordinate multiple complex stakeholder groups and successfully shape outcomes.
- Reside within the assigned geography and travel within the territory as required (Northern New England).
Nice To Haves
- Demonstrated ability to drive account-level strategy and organizational alignment across segments and service teams.
- Track record of shaping complex cross-segment opportunities and building enterprise-level deals.
- Comfort operating beyond traditional product categories, such as digital, SaaS, and precision care strategies where applicable.
Responsibilities
- Develop and execute multi-year account strategies aligned with customer priorities, connecting GE HealthCare capabilities across Imaging, AVS, PCS, and Service into a roadmap for Care Alliance partnership.
- Translate account strategy into quarterly priorities and opportunity plans for the account community.
- Build and sustain senior relationships with C-suite and other key executives, anticipate changing needs, and shape customer decisions as a trusted advisor.
- Present complex information clearly, verbally and in writing, to executive decision makers.
- Serve as the single point of contact and decision maker for Enterprise Accounts, aligning who engages customers, when, and why across GE HealthCare.
- Connect customers with appropriate GE HealthCare resources to meet needs and resolve challenges while maintaining strategic coherence and message discipline.
- Lead and align cross-functional teams around account priorities, clear roles, and operating cadence.
- Coordinate with USCAN and Global Segment teams and Sales GMs to ensure appropriate engagement from front-line sellers.
- Identify and shape enterprise opportunities and engage the Enterprise Solutions team to develop large-scale strategic deals, such as Care Alliance or Care Pathway constructs where applicable.
- Lead cross-segment alignment to improve win rate, deal velocity, and customer confidence in GE HealthCare as a strategic partner.
- Own funnel health and conversion for assigned Enterprise Accounts, including Enterprise Solutions funnel, Share of Wallet, Visibility rate, and Win rate.
- Deliver outcomes with accountability for price discipline and accretion, protecting value and avoiding relationship-discounting.
- Hold internal stakeholders accountable for cross-functional outcomes affecting the enterprise relationship, including cash collection, issue resolution, and delivery commitments; drive closure through influence and escalation when required.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Paid time off
- 401(k) plan with employee and company contribution opportunities
- Life insurance
- Disability insurance
- Accident insurance
- Tuition reimbursement
- May be eligible for performance-based incentive compensation, including cash bonuses and/or long-term incentives
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What This Job Offers
Job Type
Full-time
Career Level
Senior
