Field HR Business Partner - Northern New England

Walgreens•Marlborough, MA

About The Position

The Field HR Business Partner is accountable for delivering HR products, services, and solutions to assigned field business partners and team members, supporting excellent HR service delivery and implementation of local HR strategies. The role partners with field operations leaders and supports the manager in delivering HR programs and solutions. The position supports talent management and organizational development programs, employee investigations, hiring activities, workforce planning, and deployment of HR resources and tools in field locations. It helps ensure locations maintain a workplace free of discrimination and harassment and one conducive to employee self-representation. The role also guides HR questions and requests to appropriate channels, including the HR Service Center, and escalates complex matters to the appropriate supervisor or HR Shared Services representative. The position requires travel up to 75% of the time for business purposes, both within and outside the state. Walgreens describes itself as serving nearly 9 million customers and patients daily through approximately 8,500 U.S. and Puerto Rico stores, with approximately 220,000 team members.

Requirements

Bachelor’s degree, or a high school diploma/GED and at least three years of experience in Human Resources in any concentration.
Experience evaluating information to determine compliance with standards, laws, and regulations.
Experience delivering presentations and facilitating workshops for audiences at various organizational levels.
Willingness to travel up to 75% of the time for business purposes, within and outside the state.
Intermediate Microsoft Excel skills, including use of SUM, borders, column width, charts, text wrap, sorting, headers and footers, and print scaling.
Intermediate Microsoft PowerPoint skills, including applying themes, formatting character spacing, inserting pictures, changing slide layouts and theme colors, adding transitions, customizing slide numbers, changing chart styles, and formatting fonts.
Intermediate Microsoft Word skills, including inserting headers, page breaks, page numbers, and tables, and adjusting table columns.

Nice To Haves

PHR or SPHR certification granted by HRCI.
Experience providing field support in a multi-site or multi-location environment.

Responsibilities

Coach and support field operations leaders as they develop and act on individual development plans and lead their areas of the business.
Support succession planning, performance management, performance planning, and other talent management and organizational development programs as directed by the manager.
Support the manager in delivering HR programs, services, and solutions.
Identify, prioritize, and respond to requests and resolve issues using approved HR tools and techniques within established timelines.
Support HR activities including new-hire onboarding and assimilation, mergers and acquisitions, safety compliance and monitoring, talent program deployment, and team member education.
Conduct training, coaching, and counseling to support the rollout and early adoption of HR programs; ensure effective communication, training, and adoption.
Support deployment of resources and tools that promote a workplace free of discrimination and harassment, including proactively measuring employee engagement, turnover, and compliance with applicable laws.
Support the manager in delivering development workshops.
Conduct escalated employee investigations as the HR representative and collaborate with appropriate HR Shared Services team members.
Escalate broader or complex issues to the immediate supervisor or appropriate HR Shared Services representatives.
Assist local leaders with talent acquisition for approved internship programs, campus recruiting, and difficult-to-recruit roles as needed.
Support internal selection processes for store and pharmacy management positions.
Support workforce planning initiatives for markets as directed by the manager.
Help ensure market locations maintain a work environment conducive to employee self-representation.
Guide HR questions, issues, and requests to appropriate channels, such as the HR Service Center, and champion the HR shared services delivery model.