Field HR Partner

ABM US•Austin, TX

1d•Hybrid

About The Position

ABM Industries is seeking a Field HR Partner to align business objectives with employees and front-line leaders in the South TX Market. Bilingual ability (English/Spanish) is preferred. This position serves as a consultant to front line leaders on human resource-related issues. The successful Field HR Partner acts as an employee champion and change agent. The role assesses and anticipates HR-related needs. Works in collaboration with HR centers of excellence to achieve talent goals necessary to sustain and drive business performance. Ability to implement innovative and practical solutions through a strong process and metrics focus. The position formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization. This is a Hybrid Role (expected to be in-office or in the field 4 days/week) with up to 25% travel. Our regional ABM office is located at: 9211 Waterford Centre, Austin, TX 78758.

Requirements

Bachelor’s Degree in Human Resources Management or related field
In lieu of degree, 10+ years of related experience required
Minimum of 5 years of applicable experience in Human Resources, business operations or management
Appropriate experience with a large hourly & distributed workforce is a strong plus
Experience working with union and non-union employees preferred
Clear, comprehensive understanding of the link between talent and other HR initiatives and business strategy
Strong consultation and communication skills
Ability to effectively challenge, influence, and develop productive relationships inside and outside of HR
Intellectual agility, interpersonal flexibility and deep curiosity to learn
Exposure to strong process and project management discipline
Effective team player and networker

Nice To Haves

Bilingual ability (English/Spanish) preferred.

Responsibilities

Consults with line management, providing HR guidance when appropriate.
Building and maintaining an environment for our Team Members that results in a high customer focused and engaged workforce.
Review onboarding and orientation for new leaders.
Analyzes trends and metrics, seeking opportunities and strategies to improve trends in turnover, retention and key indicators of employee and customer engagement.
Partner with leadership to understand current and future staffing needs.
Partner with Talent Team to develop workforce plans that respond to current and future staffing needs.
Partner with Learning & Development Team to ensure key programs are focused on front line managers and team members.
Ability to read and understand data to inform continuous improvement and inform decision making.
Manages and resolves employee relations issues. Conducts effective, thorough and objective investigations.
Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with legal as needed/required.
Provides day-to-day performance management guidance to front line leaders (e.g., coaching, counseling, career development, disciplinary actions).
Works closely with front line leaders to improve work relationships, build morale, and increase productivity and retention.
Provides HR policy guidance and interpretation.
Provides guidance and input on business restructures, workforce planning and succession planning.
Identifies training needs for business and individual coaching needs.
Participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met.
Partner with HR Centers of Excellence to deliver programs to meet organizational goals
Review key business performance targets and their related talent implications with business leaders.
Identify and drive the sharing of best practices across functions to facilitate continuous improvement.
Understand and mitigate corporate risk associated with relevant employment laws/policies
Partner with and maintain an effective matrix relationship with HR COE and Team Member Services