Enterprise Client Director

GE HEALTHCARE•Cincinnati, OH

About The Position

The Enterprise Client Director (ECD) serves as a trusted advisor and strategic thought partner to a select group of GE HealthCare’s most critical customers. The role leads enterprise account planning and acts as a change agent within accounts, owning account-level relationship strategy across GE HealthCare’s equipment, service, and digital portfolio. The ECD engages C-suite and departmental leaders and orchestrates global and regional teams to deliver a unified, differentiated customer experience and create value for both customers and GE HealthCare. The ECD develops multi-year account strategies aligned with customer priorities, translates those strategies into executable quarterly priorities, and connects GE HealthCare capabilities across Imaging, AVS, PCS, and Service into a roadmap for Care Alliance partnerships. The role serves as the single point of contact and decision maker for Enterprise Accounts, coordinates internal engagement, shapes enterprise opportunities, and leads cross-functional alignment. The position is responsible for account funnel health and conversion, value and price discipline, and influencing internal stakeholders to meet commitments related to cash collection, issue resolution, and delivery. The assigned geography includes Greater Cincinnati, the Carolinas, and Virginia. The employee must reside within the assigned geography and travel within the territory as required. Relocation assistance is provided. GE HealthCare will not sponsor employment visas for this opening; candidates must be legally authorized to work in the United States. Offers are contingent on successful completion of a drug screen, as applicable. Some customers’ vaccination mandates may apply to certain employees.

Requirements

Bachelor’s degree and at least 5 years of experience in a combination of medical sales, healthcare marketing, clinical or technical modality expertise, clinical technology leadership, or hospital administration in imaging; alternatively, at least 8 years of experience in a combination of medical sales.
Demonstrated experience presenting complex information to healthcare or hospital C-suite decision makers.
Demonstrated ability to lead direct teams and lead through influence.
Demonstrated ability to orchestrate across multiple, complex stakeholder groups and successfully shape an outcome.
Reside within the assigned geography and travel within the territory as required; assigned geography includes Greater Cincinnati, the Carolinas, and Virginia.
Must be legally authorized to work in the United States; employment visa sponsorship is not available.
Offer of employment is contingent upon successful completion of a drug screen, as applicable.

Nice To Haves

Demonstrated ability to drive account-level strategy and organizational alignment across segments and service teams.
Track record of shaping complex, cross-segment opportunities and building enterprise-level deals.
Comfort operating beyond traditional product categories, such as digital, SaaS, and precision care strategies where applicable.

Responsibilities

Develop and execute a multi-year account strategy aligned with customer priorities, connecting GE HealthCare capabilities across Imaging, AVS, PCS, and Service into a roadmap for Care Alliance partnership.
Translate account strategy into quarterly priorities and opportunity plans that the account community can execute.
Build and sustain senior relationships with C-suite and other key executives, anticipate changing needs, and shape customer decision-making as a trusted advisor.
Present complex information clearly, verbally and in writing, to executive decision makers.
Serve as the single point of contact and decision maker for Enterprise Accounts, ensuring alignment on who engages customers, when, and why across GE HealthCare.
Connect customers with appropriate GE HealthCare resources to meet needs and resolve challenges while maintaining strategic coherence and message discipline.
Lead and align cross-functional teams around account priorities, roles, and operating cadence.
Coordinate with USCAN and Global Segment teams and Sales GMs to ensure appropriate engagement from front-line sellers.
Identify and shape enterprise opportunities and engage the Enterprise Solutions team to develop large-scale strategic deals, such as Care Alliance or Care Pathway constructs where applicable.
Lead cross-segment alignment to improve win rate, deal velocity, and customer confidence in GE HealthCare as a strategic partner.
Own funnel health and conversion for assigned Enterprise Accounts, driving Enterprise Solutions funnel, Share of Wallet, Visibility rate, and Win rate.
Deliver outcomes with accountability for price discipline and accretion, protecting value and avoiding relationship discounting.
Hold internal stakeholders accountable for cross-functional outcomes affecting the enterprise relationship, including cash collection, issue resolution, and delivery commitments; drive closure through influence and escalation pathways when required.