Enterprise Account Manager

Wesco•Fremont, CA
•$122,400 - $183,600

About The Position

The Enterprise Account Manager establishes, develops, and expands key accounts that generate significant revenue. The role researches and pursues new business opportunities, builds connections with influencers, executives, and decision-makers, and provides service and support to foster client satisfaction and long-term accounts. It also serves as a liaison between clients and internal departments to coordinate assistance. The position develops strategic account plans, drives new business and sales productivity, and leads high-level strategic selling and solution development. It collaborates with internal stakeholders, supplier sales teams, and Global Accounts teams to pursue agreements, increase customer wallet share, and deliver value to customers. The role reports customer activity, opportunity and renewal status, and progress against strategic plans to management, and provides pre- and post-call coaching to branch sales teams.

Requirements

  • High school degree or equivalent required.
  • At least 5 years of proven sales experience as an Account Manager of large account portfolios.
  • Experience managing multiple stakeholders and projects.
  • A history of success maintaining and developing key relationships.
  • Success in strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources.
  • Ability to identify potential in assigned accounts and recognize and create opportunities.
  • Excellent communication and interpersonal skills, with an aptitude for building strong client relationships.
  • Strong negotiation and problem-solving skills.
  • Proficiency with CRM software and Microsoft Office.
  • Self-starter able to work efficiently under pressure.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Implement and develop strategic plans to drive profitability and achieve company objectives.
  • Engage internal and external stakeholders at all levels to implement and develop customer account plans.
  • Drive new business development within named accounts by researching, qualifying, contacting, presenting to, and closing new clients within an assigned territory or market segment.
  • Manage, develop, and identify sales strategies to improve sales productivity.
  • Develop relationships with priority customer stakeholders, understand their key business issues, and recommend ways to deliver value.
  • Liaise between the field and Global Accounts teams on new agreements, Value-Add/Total Cost of Ownership commitments, and increasing customer wallet share.
  • Communicate customer activity, opportunity status, renewal status, and strategic plan progress to management.
  • Lead solution development efforts that best address customer needs.
  • Engage supplier sales resources to enlist their support and create solutions.
  • Lead high-level sales engagements as an expert in strategic selling and provide pre- and post-call coaching to the branch sales team.

Benefits

  • Paid time off
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Retirement savings plans
  • Eligible positions may include participation in a bonus or sales incentive plan.
  • Certain sales roles may offer commission-based additional compensation.
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