Enterprise Account Manager

Simplex • Austin, TX

6d • Onsite

About The Position

This on-site role in Austin, Texas, near The Domain manages a portfolio of established enterprise customer accounts for a growing recruiting technology company. The company’s data-driven platform uses AI-powered matching and performance insights to connect employers with relevant candidates across online channels, helping improve recruiting efficiency and hiring outcomes.

The role owns account retention, renewals, and revenue growth, while serving as a strategic advisor to senior executives and C-suite stakeholders. The successful candidate combines technical aptitude with commercial expertise to drive customer outcomes, identify expansion opportunities, and protect recurring revenue. Compensation is a $90,000 base salary plus commission.

Requirements

• Proven experience managing enterprise-level customer accounts.
• Demonstrated success in account retention, renewals, and revenue expansion.
• Experience building and managing relationships with senior executives and C-suite stakeholders.
• Strong technical aptitude, including the ability to understand and communicate complex platform capabilities and data.
• Consultative approach with strong upselling and value-based selling skills.
• Excellent communication, presentation, analytical, interpersonal, and negotiation skills.
• High level of ownership, accountability, and self-direction.
• Permanent authorization to work in the United States without current or future employer sponsorship.

Responsibilities

• Own a portfolio of established enterprise accounts, with responsibility for retention and net revenue growth.
• Lead renewal strategy and execution, including forecasting, risk identification, and contract negotiations.
• Build and maintain trusted relationships with senior executives and C-suite stakeholders.
• Identify and execute upsell and expansion opportunities aligned with customer goals and performance data.
• Translate platform capabilities, data insights, and campaign performance into clear business value.
• Partner with Sales, Product, and Client Success teams to drive adoption and customer success.
• Proactively identify account risks and develop mitigation plans to protect revenue.
• Maintain accurate account activity, forecasts, and documentation in the company’s CRM.

Benefits

• Competitive base salary plus commission.
• Employer-sponsored fitness benefits.
• Company-paid health, vision, and dental insurance premiums for employees and dependents.
• 401(k) retirement plan with an employer contribution.
• Paid company holidays and a managed paid time off program.
• Fully paid parental leave.
• Catered lunches, snacks, and beverages.
• Company events and team activities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed