Enterprise Account Manager
About The Position
The Enterprise Account Manager manages a dedicated portfolio of named Bluebeam customers, primarily in the AEC industry and with 500 or more employees, with the goal of maximizing their spend on Bluebeam products and services. The role partners with internal teams—including Customer Success, Technical Account Management, Customer Operations, Professional Services, Technical Support, and Legal/Security—to guide customers through purchases. The Account Manager is responsible for renewing, upselling, and cross-selling customers within their portfolio. Successful performance supports revenue growth, customer retention, and customer satisfaction. The position maintains a consultative relationship with assigned customers, serves as their initial Bluebeam contact, negotiates value-based agreements, manages account activity and metrics in Salesforce, and forecasts accurately.
Requirements
- At least 5 years of experience in a full-cycle professional SaaS sales role.
- Strong written and verbal communication skills.
- Strong problem-solving skills and comfort with change.
- Experience using Salesforce or another CRM.
- Firm understanding of internal software applications used for territory management, including Microsoft Office, Salesforce, PowerBI, and Slack.
- Ability to present effectively to all levels of a business, including the C-suite.
Responsibilities
- Maintain and grow business within assigned accounts.
- Attain or exceed 100% of annual quota.
- Maintain a proactive, consultative approach with all customers on the assigned list.
- Serve as the initial Bluebeam contact for assigned accounts.
- Negotiate value-based agreements with customers.
- Use Salesforce to record account events and individual key metrics.
- Accurately forecast through Salesforce.
- Develop professional working relationships and initiatives with internal Bluebeam business partners.
- Renew, upsell, and cross-sell products and services to customers in the assigned portfolio.
Benefits
- Competitive compensation and benefits package.
- Retirement savings program with employer contributions.
- Paid time off and company-recognized holidays.
- Medical, dental, and vision coverage.
- Access to training and learning platforms.
- Career growth and internal mobility opportunities.
- Employee assistance and well-being resources.
- Employee discounts and other optional perks.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
