Enterprise Account Manager

Simplex • Austin, TX

5d • Onsite

About The Position

This on-site role in Austin, Texas, manages a portfolio of established enterprise customer accounts for a recruiting technology company. The position owns account retention, renewals, and revenue growth, while serving as a strategic advisor to senior executives and C-suite stakeholders. It combines technical aptitude with commercial expertise to drive customer outcomes, identify expansion opportunities, and protect recurring revenue. Compensation is a $90,000 base salary plus commission.

Requirements

• Proven experience managing enterprise-level customer accounts.
• Demonstrated success in account retention, renewals, and revenue expansion.
• Experience building and managing relationships with senior executives and C-suite stakeholders.
• Strong technical aptitude, including the ability to understand and communicate complex platform capabilities and data.
• Consultative approach with strong upselling and value-based selling skills.
• Excellent communication, presentation, analytical, interpersonal, and negotiation skills.
• High level of ownership, accountability, and self-direction.
• Permanent authorization to work in the United States without current or future employer sponsorship.

Responsibilities

• Own a portfolio of established enterprise accounts, with responsibility for retention and net revenue growth.
• Lead renewal strategy and execution, including forecasting, risk identification, and contract negotiations.
• Build and maintain trusted relationships with senior executives and C-suite stakeholders.
• Identify and execute upsell and expansion opportunities aligned with customer goals and performance data.
• Translate platform capabilities, data insights, and campaign performance into clear business value.
• Partner with Sales, Product, and Client Success teams to drive adoption and customer success.
• Proactively identify account risks and develop mitigation plans to protect revenue.
• Maintain accurate account activity, forecasts, and documentation in the company’s CRM.

Benefits

• Competitive base salary plus commission.
• Employer-sponsored fitness benefits.
• Company-paid health, vision, and dental insurance premiums for employees and dependents.
• 401(k) retirement plan with an employer contribution.
• Paid company holidays and a managed paid time off program.
• Fully paid parental leave.
• Catered lunches, snacks, and beverages.
• Company events and team activities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed