Enterprise Account Manager

Instawork•San Francisco, CA

13d•Onsite

About The Position

Instawork is hiring an Enterprise Account Manager to join its Account Management team and bring staffing solutions to large businesses. Reporting to the Account Growth leader, this role manages a portfolio of top-tier assigned customers, develops business with existing clients, and identifies opportunities to expand client revenue. The position is responsible for both growth and retention metrics, providing daily client support, and coordinating internal resources to meet and exceed client expectations. It also works with stakeholders across product, engineering, community operations, and finance, and presents to potential buyers, including C-level and executive sponsors, both in person and virtually. The role calls for business acumen, a consultative approach, and motivation to maximize revenue and business impact. The base salary for California-based applicants is $90,000, with $150,000 on-target earnings and uncapped sales incentive pay. The position is eligible for stock options and Instawork benefits.

Requirements

At least 4 years of industry expertise in sales within software, human capital management technology, staffing, or recruiting.
Consistent achievement of sales goals.
Excellent communication skills and a consultative approach to identifying problems and finding solutions.
Takes ownership of problems and proactively seeks timely resolution.
Proficiency in Salesforce.
Ability to collaborate with teammates and share learned insights.
Passion for Instawork and motivation to maximize revenue and business impact.
Drive, strong work ethic, and willingness to exceed expectations.
Strategic and creative thinking, with the ability to understand industry and customer trends and apply insights to deliver results.
Entrepreneurial spirit and creativity in building and growing businesses and solving problems.

Responsibilities

Develop and maintain strong account relationships with a long-term partnership focus.
Own growth and retention metrics for a portfolio of customer accounts.
Provide daily support and service to clients, coordinating internal resources to achieve and exceed client expectations.
Demonstrate a strong business case for Instawork and maximize revenue and business impact.
Meet and exceed sales growth goals by building relationships with key decision-makers, securing new business, and growing client revenue.
Identify, prioritize, and track progress toward key account metrics and annual quota.
Establish smart goals for major opportunities and execute against them successfully.
Stay informed about clients’ businesses, industries, objectives, and challenges to provide thought leadership.
Collaborate with internal stakeholders across product, engineering, community operations, and finance.
Present to potential buyers, including C-level and executive sponsors, in person and virtually.