Enterprise Account Executive, Comcast Business

Comcast • South Boston, MA

3d

About The Position

Responsible for selling Comcast Business commercial Internet, video, and voice services to mid-size and large businesses. The role works as part of a team to drive sales through prospecting and relationship cultivation with institutions in designated territories. The Enterprise Account Executive designs and delivers live sales presentations, develops relationships with businesses and the community, and positions the Comcast brand as part of the sales strategy. The role requires in-depth knowledge and skills in its discipline, independent prioritization, and serving as a resource to less-experienced colleagues.

Requirements

• 5–7 years of relevant work experience.
• Demonstrated skills in cold calling, direct selling, and strategic selling.
• Knowledge of network design and MAN technologies and designs, including DSx, OC-x, WDM, and Ethernet.
• Knowledge of Internet technologies, functionality, and services.
• Knowledge of voice network technologies, including VoIP.
• Knowledge of data networking technologies, functionality, and services, including LAN, MAN, WAN, and VPN.
• Knowledge of networking protocols, with an emphasis on Layers 1, 2, and 3.
• Knowledge of customer premise equipment for voice and data.
• Knowledge of business continuity and disaster recovery concepts.
• Knowledge of E-rate contracting processes and procedures.
• Excellent verbal and written communication, presentation, persuasion, and negotiation skills.
• Ability to work nights and weekends, variable schedules, and overtime as necessary.

Nice To Haves

• Bachelor's degree; Comcast may also consider coursework and experience, or extensive related professional experience.

Responsibilities

• Create and deliver face-to-face sales presentations demonstrating knowledge of Comcast products and services.
• Exceed departmental financial and unit sales targets.
• Monitor competitors and emerging technologies to position Comcast Business Services effectively in the marketplace.
• Develop the sales territory by cultivating local partnerships and organizational affiliations.
• Generate leads with targeted businesses through cold calling, canvassing, customer referrals, and partner relationships.
• Promote and position the Comcast brand within the territory.
• Retain customers by delivering a superior customer experience consistent with the Comcast Credo.
• Build customer relationships and work with internal teams to ensure operational efficiency and service levels meet or exceed expectations.
• Maintain accurate sales records and prepare sales and activity reports as required.
• Attend regular out-of-office customer meetings and use strong verbal and written communication, presentation, persuasion, and negotiation skills.
• Exercise independent judgment and discretion in significant matters.
• Maintain regular, consistent, and punctual attendance.
• Work nights and weekends, variable schedules, and overtime as necessary.
• Perform other duties and responsibilities as assigned.
• Follow Comcast's Operating Principles, prioritize customer experience, learn and advocate for Comcast technology and digital tools, collaborate as a team, participate in the Net Promoter System, drive results and growth, support inclusion, and act in the best interests of customers, colleagues, investors, and communities.

Benefits

• Commission opportunity for eligible sales positions, with potential for significant upside above targeted earnings for overachievement.
• Benefits for eligible employees, with options and support intended to address physical, financial, and emotional well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level