Enterprise Account Executive, Comcast Business

Comcast • San Jose, CA

3d

About The Position

Responsible for selling Comcast Business commercial Internet, video, and voice services to mid-size and large businesses. Works as part of a team to drive sales through prospecting and cultivating relationships with institutions in designated territories. Develops and delivers live sales presentations, builds relationships with businesses and the community, and positions the Comcast brand as part of the sales strategy. The role requires in-depth knowledge and experience in its discipline, independent prioritization of work, and the ability to serve as a resource for less-experienced colleagues.

The position focuses on acquiring and retaining business customers, achieving sales targets, developing territories and partnerships, and coordinating with internal teams to meet customer expectations. Regular out-of-office customer meetings are part of the role. The employee must be available for nights, weekends, variable schedules, and overtime as necessary.

Requirements

• 5–7 years of relevant work experience.
• Bachelor's degree is preferred; Comcast may also consider a combination of coursework and experience or extensive related professional experience.
• Knowledge of network design and MAN technologies and designs, including DSx, OC-x, WDM, and Ethernet.
• Knowledge of Internet technologies, functionality, and services; voice network technologies including VoIP; and data networking technologies and services including LAN, MAN, WAN, and VPN.
• Knowledge of networking protocols, especially Layers 1, 2, and 3.
• Knowledge of customer premise equipment for voice and data.
• Knowledge of business continuity and disaster recovery concepts.
• Knowledge of E-rate contracting processes and procedures.
• Sales, cold prospecting, sales hunting, and sales prospecting skills.
• Excellent verbal and written communication and skill in presenting, persuading, and negotiating.
• Ability to work nights and weekends, variable schedules, and overtime as necessary.

Nice To Haves

• Bachelor's degree.
• Extensive related professional experience or a combination of coursework and experience may be considered in place of the stated degree.

Responsibilities

• Create and deliver face-to-face sales presentations demonstrating knowledge of Comcast products and services.
• Sell toward and exceed departmental financial and unit targets.
• Monitor competitors and emerging technologies to position Comcast Business Services effectively.
• Develop the sales territory by cultivating local partnerships and organizational affiliations.
• Generate leads among targeted businesses through cold calling, canvassing, customer referrals, and partner relationships.
• Promote and position the Comcast brand within the territory.
• Retain customers by delivering a superior customer experience consistent with the Comcast Credo.
• Build customer relationships and coordinate with internal teams to support retention, operational efficiency, service levels, and customer expectations.
• Maintain accurate sales records and prepare sales and activity reports as required.
• Attend regular out-of-office customer meetings and use effective verbal and written communication, presentation, persuasion, and negotiation skills.
• Exercise independent judgment and discretion in significant matters.
• Maintain regular, consistent, and punctual attendance.
• Work nights, weekends, variable schedules, and overtime as necessary.
• Perform other duties and responsibilities as assigned.
• Follow Comcast's Operating Principles, prioritize the customer experience, learn and advocate for Comcast products and digital tools, collaborate as a team, participate in the Net Promoter System, drive results and growth, promote inclusion and diversity, and act in the interests of colleagues, customers, investors, and communities.

Benefits

• Comcast offers benefits to eligible employees, with options and guidance intended to support employees physically, financially, and emotionally. Details are available in the compensation and benefits summary on Comcast's careers site.
• Sales positions are generally eligible for commission under the applicable plan; this role lists targeted commission of $55,000 and potential for significant upside above targeted earnings for sales-target overachievement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level