Enterprise Account Executive, Comcast Business

Comcast • Schaumburg, IL

3d

About The Position

Responsible for selling Comcast Commercial Internet, Video, and Voice services to mid-size and large businesses. Works as part of a team to drive sales through prospecting and developing relationships with institutions in designated territories. Delivers live sales presentations, develops relationships with businesses and the community, and positions the Comcast brand as part of the sales strategy. The role requires in-depth knowledge and experience in its discipline, independent prioritization of work, and serving as a resource for less-experienced colleagues.

The position focuses on exceeding sales targets while developing a territory, generating leads, retaining customers, and coordinating with internal teams to meet customer expectations. It includes regular out-of-office customer meetings and requires the ability to work nights, weekends, variable schedules, and overtime as necessary. A bachelor's degree is preferred, though equivalent coursework and experience or extensive related professional experience may also be considered. The role calls for 5–7 years of relevant experience.

Requirements

• 5–7 years of relevant work experience.
• Demonstrated sales ability, including cold calling and direct selling to large businesses.
• Excellent verbal and written communication, presentation, persuasion, and negotiation skills.
• Some knowledge of network design and MAN technologies and designs, including DSx, OC-x, WDM, and Ethernet.
• Some knowledge of Internet technologies, functionality, and services; voice network technologies including VoIP; data networking technologies and services including LAN, MAN, WAN, and VPN; and networking protocols, especially Layers 1, 2, and 3.
• Some knowledge of customer premise equipment for voice and data, business continuity and disaster recovery concepts, and E-rate contracting processes and procedures.
• Ability to work nights and weekends, variable schedules, and overtime as necessary.
• Regular, consistent, and punctual attendance.

Nice To Haves

• Bachelor's degree; Comcast may also consider some combination of coursework and experience or extensive related professional experience.

Responsibilities

• Create and deliver face-to-face sales presentations demonstrating knowledge of current Comcast products and services.
• Sell Comcast Business services with the goal of exceeding departmental financial and unit targets.
• Monitor the competitive landscape and emerging technologies to position Comcast Business Services effectively.
• Develop the sales territory by cultivating local partnerships and organizational affiliations.
• Generate leads with targeted businesses through cold calling, canvassing, customer referrals, and partner relationships.
• Promote and position the Comcast brand within the territory.
• Retain customers by delivering a superior customer experience consistent with the Comcast Credo.
• Build and maintain customer relationships to support retention, coordinating with internal teams to meet service levels and operational expectations.
• Maintain accurate sales records and prepare sales and activity reports as required.
• Attend regular out-of-office customer meetings and use strong verbal, written, presentation, persuasion, and negotiation skills.
• Exercise independent judgment and discretion in significant matters.
• Maintain regular, consistent, and punctual attendance; work nights, weekends, variable schedules, and overtime as necessary.
• Carry out other duties and responsibilities as assigned.
• Follow Comcast's Operating Principles, prioritize customer experience, learn and advocate for Comcast technology and digital tools, collaborate as a team, participate in the Net Promoter System, drive results and growth, support inclusion, and act in the interests of colleagues, customers, investors, and communities.

Benefits

• Comcast provides benefits to eligible employees, with options and guidance intended to support employees physically, financially, and emotionally. Details are available in the compensation and benefits summary on the careers site.
• Sales compensation programs offer the potential for significant upside above targeted earnings for employees who exceed sales targets.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level