Enterprise Account Executive, Comcast Business

Comcast • Everett, WA

2d

About The Position

The Enterprise Account Executive sells Comcast Business commercial Internet, video, and voice services to mid-size and large businesses. Working as part of a team, the role drives sales through prospecting and relationship cultivation with institutions in assigned territories. The position designs and delivers live sales presentations, develops relationships with businesses and the community, and positions the Comcast brand as part of its sales strategy.

The role requires in-depth knowledge and experience in its discipline, independent prioritization of work, and serving as a resource to less-experienced colleagues. The employee is expected to exercise independent judgment, maintain regular and punctual attendance, and work nights, weekends, variable schedules, and overtime as necessary.

Requirements

• 5–7 years of relevant work experience.
• Demonstrated sales skills, including cold calling, direct selling, and sales development.
• Knowledge of network design and MAN technologies and designs, including DSx, OC-x, WDM, and Ethernet.
• Knowledge of Internet technologies, functionality, and services.
• Knowledge of voice network technologies, including VoIP.
• Knowledge of data networking technologies, functionality, and services, including LAN, MAN, WAN, and VPN.
• Knowledge of networking protocols, especially Layers 1, 2, and 3.
• Knowledge of voice and data customer premise equipment.
• Knowledge of business continuity and disaster recovery concepts.
• Knowledge of E-rate contracting processes and procedures.
• Excellent verbal and written communication, presentation, persuasion, and negotiation skills.
• Ability to exercise independent judgment and discretion in matters of significance.
• Ability to work nights, weekends, variable schedules, and overtime as necessary.
• A bachelor's degree is preferred; Comcast may also consider a combination of coursework and experience or extensive related professional experience.

Nice To Haves

• Bachelor's degree.

Responsibilities

• Create and deliver face-to-face sales presentations demonstrating knowledge of Comcast products and services.
• Sell with the goal of exceeding departmental financial and unit targets.
• Stay informed about competitors and emerging technologies to position Comcast Business Services in the marketplace.
• Develop the sales territory through local partnerships and organizational affiliations.
• Generate leads among targeted businesses through prospecting, including cold calling, canvassing, referrals, and partner relationships.
• Promote and position the Comcast brand within the territory.
• Retain customers by delivering on the Comcast Credo and providing a superior customer experience.
• Build and maintain customer relationships to drive retention, coordinating with internal teams to meet and exceed service expectations.
• Maintain accurate sales records and prepare sales and activity reports as required.
• Attend regular off-site customer meetings and present, persuade, and negotiate effectively.
• Maintain regular, consistent, and punctual attendance.
• Work nights, weekends, variable schedules, and overtime as necessary.
• Perform other duties and responsibilities as assigned.
• Follow Comcast's Operating Principles, prioritize the customer experience, learn and advocate for Comcast technology and digital tools, collaborate as a team, participate in the Net Promoter System, drive results and growth, support inclusion, and act in the interests of colleagues, customers, investors, and communities.

Benefits

• Commission eligibility for most sales positions, with potential for earnings above targeted commission for sales target overachievement.
• An array of benefits and support options intended to support employees physically, financially, and emotionally.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level