Enterprise Account Executive, Comcast Business

Comcast • Richmond, VA

2d

About The Position

Responsible for selling Comcast Business commercial Internet, video, and voice services to mid-size and large businesses. Works as part of a team to drive sales through prospecting and relationship cultivation with institutions in designated territories. Designs and delivers live sales presentations, develops relationships with businesses and the community, and positions the Comcast brand as part of the sales strategy. The role requires in-depth knowledge and experience in its discipline, independent prioritization, and serving as a resource to less experienced colleagues.

The position develops and retains customers, builds territory relationships, and pursues sales targets while coordinating with internal teams to deliver expected service levels. It involves regular customer meetings outside the office, accurate sales reporting, and knowledge of business networking and communications technologies. Employees are expected to follow Comcast's Operating Principles, prioritize customer experience, learn and advocate for Comcast products and digital tools, work collaboratively, contribute to customer feedback processes, drive results, support inclusion, and act responsibly toward customers, investors, colleagues, and communities.

Requirements

• 5–7 years of relevant work experience.
• Bachelor's degree preferred; Comcast may also consider a combination of coursework and experience or extensive related professional experience.
• Knowledge of network design and MAN technologies and designs, including DSx, OC-x, WDM, and Ethernet.
• Knowledge of Internet technologies, functionality, and services; voice network technologies including VoIP; data networking technologies and services including LAN, MAN, WAN, and VPN; and networking protocols, especially Layers 1, 2, and 3.
• Knowledge of voice and data customer premise equipment, business continuity and disaster recovery concepts, and E-rate contracting processes and procedures.
• Excellent verbal and written communication skills, including presentation, persuasion, and negotiation skills.
• Ability to work nights and weekends, variable schedules, and overtime as necessary.
• Relevant skills include business, cold calling, direct selling, and prospecting.

Nice To Haves

• Bachelor's degree.

Responsibilities

• Create and deliver face-to-face sales presentations demonstrating knowledge of the latest Comcast products and services.
• Sell Comcast Business services with the goal of exceeding departmental financial and unit targets.
• Monitor competitors and emerging technologies to position Comcast Business Services effectively in the marketplace.
• Develop the sales territory through local partnerships and organizational affiliations.
• Generate leads among targeted businesses through cold calling, canvassing, customer referrals, and partner relationships.
• Promote and position the Comcast brand within the territory.
• Retain customers by delivering on the Comcast Credo and providing a superior customer experience.
• Build customer relationships to drive retention and coordinate with internal teams to meet or exceed customer expectations and service levels.
• Maintain accurate sales records and prepare sales and activity reports as required.
• Attend regular out-of-office customer meetings and present, persuade, and negotiate effectively.
• Exercise independent judgment and discretion in significant matters.
• Maintain regular, consistent, and punctual attendance; work nights, weekends, variable schedules, and overtime as necessary.
• Carry out other assigned duties and responsibilities.
• Follow Comcast's Operating Principles, prioritize customer experience, learn and advocate for its technology and digital tools, collaborate, participate in the Net Promoter System, drive results, support inclusion, and act responsibly toward customers, investors, colleagues, and communities.

Benefits

• Comcast offers eligible employees a range of benefits, personalized options, expert guidance, and always-on tools to support physical, financial, and emotional well-being. Details are available in the compensation and benefits summary on Comcast's careers site.
• Sales compensation programs for most sales positions may include commission under an applicable plan, with potential for earnings above targeted levels for overachievement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level