Enterprise Account Executive, Enterprise Direct Sales, Comcast Business

Comcast Resume • Schaumburg, IL

1d • $72,209 - $119,731

About The Position

Responsible for selling Comcast Business commercial Internet, video, and voice services to mid-size and large businesses. Works as part of a team to drive sales through prospecting and relationship cultivation with institutions in designated territories. Designs and delivers live sales presentations, develops relationships with businesses and the community, and positions the Comcast brand as part of the sales strategy. The role requires in-depth discipline knowledge and skills, independent prioritization, and serving as a resource for less-experienced colleagues.

The position involves developing and retaining business customers, meeting sales targets, providing a strong customer experience, maintaining sales records, and working with internal teams to meet customer expectations. It also requires regular out-of-office customer meetings and the ability to work nights, weekends, variable schedules, and overtime as necessary.

Requirements

• 5–7 years of relevant work experience.
• Skills in cold calling, direct selling, and sales.
• Ability to create and deliver sales presentations and to present, persuade, and negotiate.
• Ability to work nights and weekends, variable schedules, and overtime as necessary.
• Regular, consistent, and punctual attendance.

Nice To Haves

• Bachelor's degree is preferred; Comcast may also consider a combination of coursework and experience or extensive related professional experience.
• Some knowledge of Network Design and MAN technologies and designs, including DSx, OC-x, WDM, and Ethernet.
• Some knowledge of Internet technologies, functionality, and services; voice network technologies including VoIP; data networking technologies and services including LAN, MAN, WAN, and VPN; networking protocols, especially Layers 1, 2, and 3; customer-premise voice and data equipment; business continuity and disaster recovery concepts; and E-rate contracting processes and procedures.

Responsibilities

• Create and deliver face-to-face sales presentations demonstrating knowledge of Comcast products and services.
• Sell Comcast Business services with the goal of exceeding financial and unit targets.
• Monitor competitors and emerging technologies to position Comcast Business Services in the marketplace.
• Develop the sales territory by cultivating local partnerships and organizational affiliations.
• Generate leads among targeted businesses through prospecting, including cold calling, canvassing, customer referrals, and partner relationships.
• Promote and position the Comcast brand within the territory.
• Retain customers by delivering a superior customer experience and building customer relationships.
• Work with internal teams to support operational efficiency and service levels that meet or exceed customer expectations.
• Maintain accurate sales records and prepare sales and activity reports as required.
• Attend regular out-of-office customer meetings and use verbal, written, presentation, persuasion, and negotiation skills.
• Apply knowledge of relevant networking, voice, data, customer-premise equipment, business continuity, disaster recovery, and E-rate contracting concepts.
• Exercise independent judgment and discretion in significant matters.
• Maintain regular, consistent, and punctual attendance; work nights, weekends, variable schedules, and overtime as necessary.
• Perform other duties and responsibilities as assigned.
• Follow Comcast's Operating Principles, prioritize customer experience, learn and advocate for its technology and services, collaborate as a team, participate in the Net Promoter System, drive results and growth, support inclusion, and act responsibly toward colleagues, customers, investors, and communities.

Benefits

• Comcast provides a range of benefits to eligible employees, with details available in its compensation and benefits summary.
• Sales compensation programs offer potential earnings above targeted earnings for employees who exceed sales targets.
• Most sales positions are eligible for commission under an applicable plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level