Account Executive 3, Enterprise Direct Sales- Strategy, Comcast Business

Comcast Resume • Indianapolis, IN

2d

About The Position

The Account Executive 3 is responsible for sales strategy for Comcast High Capacity Ethernet Networks, Internet, Video, and Voice-based services to Government, Education, and Medical institutions (G.E.M.) and complex enterprise customers. Working as part of a team, the role drives sales through acquisition, development, and management of strategic prospective clients in designated territories. The Account Executive delivers live sales presentations, builds client and community relationships, and positions the Comcast brand as part of the sales strategy. The role requires in-depth experience and knowledge in its discipline, generally determines its own work priorities, and serves as a resource for less-experienced colleagues.

The position focuses on exceeding sales targets, developing territory strategy, generating leads, retaining customers, and coordinating with internal teams to meet customer expectations. It involves regular off-site customer meetings, accurate sales reporting, and knowledge of relevant networking, voice, data, and business continuity technologies. Regular, punctual attendance is required, and the employee must be able to work nights, weekends, variable schedules, and overtime as necessary.

Requirements

• 5–7 years of relevant work experience.
• Knowledge of Network Design and MAN technologies and designs, including DSx, OC-x, WDM, and Ethernet.
• Knowledge of Internet technologies, functionality, and services; voice network technologies including VoIP; data networking technologies including LAN, MAN, WAN, and VPN; and networking protocols, especially Layers 1, 2, and 3.
• Knowledge of voice and data Customer Premise Equipment, Business Continuity/Disaster Recovery concepts, and E-rate contracting processes and procedures.
• Skills in cold calling, customer relationships, direct selling, and sales.
• Ability to work nights and weekends, variable schedules, and overtime as necessary.
• Regular, consistent, and punctual attendance.
• Strong verbal and written communication, presentation, persuasion, negotiation, customer service, and follow-up skills.

Nice To Haves

• Bachelor's degree; the degree is preferred, but Comcast may also consider coursework and experience or extensive related professional experience.

Responsibilities

• Create and deliver face-to-face sales presentations to strategic prospective clients, demonstrating knowledge of the latest Comcast products and services.
• Sell to exceed departmental financial and unit targets and stay informed about competitors and emerging technologies.
• Develop territory sales strategy, identify strategic partnerships, plan territory development, and cultivate local partnerships and organizational affiliations.
• Research and generate leads through activities such as cold calling, canvassing, customer referrals, and partner relationships.
• Promote and position the Comcast brand within the territory.
• Retain and build the customer base by delivering a superior customer experience and maintaining customer relationships.
• Work with internal teams to ensure operational efficiency and service levels meet or exceed customer expectations.
• Maintain accurate sales records and prepare sales and activity reports as required.
• Attend regular off-site customer meetings and present, persuade, and negotiate effectively.
• Exercise independent judgment and discretion in matters of significance.
• Follow Comcast's Operating Principles, prioritize the customer experience, learn and advocate for Comcast technology and services, work collaboratively, participate in the Net Promoter System, drive results, support inclusion, and act responsibly toward colleagues, customers, investors, and communities.
• Perform other duties and responsibilities as assigned.

Benefits

• An array of benefits and options intended to support employees physically, financially, and emotionally, with expert guidance and always-on tools personalized to individual needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level