Enterprise Account Director - Americas, Sales

Magnet Forensics•New York, NY

8d•Hybrid

About The Position

Magnet Forensics is seeking an Enterprise Account Director to own and strategically manage a portfolio of its highest-value named accounts, with a focus on customers based in the United States. The role develops account plans, builds relationships with senior stakeholders, drives complex sales cycles, and grows existing accounts while pursuing new-logo opportunities. It includes executive presentations, contract and pricing negotiations, collaboration with internal teams, and accurate CRM recordkeeping. Travel may be expected for up to 30–50% of the time. The role works within Magnet Forensics’ hybrid-flexible approach. Employees who live within a comfortable travel distance of an office may attend in person periodically, with frequency typically ranging from weekly to monthly depending on team and department needs. The company emphasizes continuous learning, inclusion, and its CARE, OWN, DEDICATE, and EVOLVE values.

Requirements

At least 7 years of experience in enterprise account management or an equivalent role.
Proven success managing and growing strategic named accounts in software sales.
Demonstrated ability to build trusted-advisor relationships with senior executives.
Experience driving complex sales cycles and negotiating large contracts.
Strong business acumen and analytical skills.
Exceptional communication, presentation, and negotiation skills.
Ability to collaborate cross-functionally and lead virtual teams to achieve account objectives.
Willingness to travel, potentially up to 30–50% of the time.

Nice To Haves

Knowledge of the digital forensics and cybersecurity industry and its competitive landscape is an asset.

Responsibilities

Own and strategically manage a portfolio of F100, highest-value named accounts.
Develop and execute comprehensive annual and quarterly account plans focused on long-term partnership and growth.
Build relationships across multiple lines of business with key decision-makers and stakeholders, serving as the primary point of contact for business matters.
Drive complex sales cycles involving multi-product and multi-service solutions, aligned with customer business objectives.
Identify and pursue expansion opportunities through cross-selling, upselling, and renewals.
Pursue, engage, solution, and win new-logo opportunities through defined F100 targets.
Lead executive-level presentations and business reviews demonstrating Magnet Forensics’ value and impact.
Collaborate with BDR, Solution Consultants, Customer Success, Renewals, and Product Management to deliver customer outcomes.
Oversee contract negotiations and pricing strategies, and ensure compliance with customer requirements.
Maintain accurate and detailed account activity records in Magnet’s CRM system.
Analyze account performance, market trends, and the competitive landscape to inform strategy and improvement.
Mentor colleagues by providing guidance and support as needed.