English Bilingual HR Data Entry Specialist

My Wireless • San Juan, PR

4d • Onsite

About The Position

The English Bilingual HR Data Entry Specialist provides day-to-day operational support for employee lifecycle transactions through the HR ticketing system. This in-person role is based in the San Juan area of Puerto Rico and manages ticketed HR requests, ensuring employee updates are validated, documented, and processed accurately and on time in the HRIS. The position handles confidential employee information and supports compliance in a multi-state environment. The schedule is Monday through Friday, 10 a.m. to 7 p.m. Puerto Rico local time.

Requirements

• Previous experience in HRIS, HR administration, or data management.
• Strong attention to detail and ability to manage multiple tickets efficiently.
• Comfort handling confidential and sensitive employee information.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint.
• Must be local to Puerto Rico, in the San Juan area.

Nice To Haves

• Ticketer experience preferred.

Responsibilities

• Process HR tickets related to employee separations, including validating requests, deactivating employees across systems, and assigning offboarding checklists.
• Ensure compliance with state final pay obligations.
• Process employee status-change tickets, including promotions, demotions, market transfers, and full-time/part-time changes; validate requests, prepare offer letters, and update employee accounts.
• Manage store transfer tickets and ensure required documentation, offer letters, checklists, and account updates are completed accurately.
• Coordinate with market leadership to ensure timely and accurate ticket processing.
• Maintain and update the monthly store management list and determine commission eligibility.
• Maintain accurate employee records and documentation in the HRIS.
• Collaborate with Payroll to resolve data discrepancies or system issues.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed