Engineer- Technical Training
About The Position
Toyota’s Technical Training department is seeking a highly motivated Engineer to serve as a subject matter expert in automotive systems and emerging vehicle technologies. The role translates complex automotive engineering concepts into technical training for Toyota and Lexus dealership technicians. The Engineer researches, designs, develops, delivers, and evaluates technical training, working with internal and external stakeholders—including regional development teams—to align technical content, training strategies, and learning objectives. Reporting to the Manager of Technical Training, the Engineer develops course outlines, project timelines, online training storyboards, instructor guides, presentations, illustrations, videos, hands-on vehicle demonstrations, training aids such as system simulators and cutaways, and written and demonstrated skills assessments. The role also supports automotive industry certification and delivers training and presentations at industry conferences, meetings, and trade shows. Travel to regional and area training centers and other industry events is part of the work.
Requirements
- Bachelor’s degree in Automotive Technology, Engineering, Vocational Education, or Instructional Design (adult learning), or equivalent work experience in automotive training operations.
- Strong automotive diagnostic skills.
- Strong technical writing, editing, and content development skills.
- Ability to work effectively with cross-functional teams and manage multiple stakeholders.
- Strong presentation, facilitation, and public speaking skills.
- Strong understanding of adult learning principles and instructional design methodologies.
Nice To Haves
- ASE Master Technician certification.
- Toyota/Lexus or other original equipment manufacturer dealership technician experience.
- Toyota/Lexus regional experience.
- Experience with eLearning tools such as Articulate.
- Experience with Mager’s learning model.
- Previous teaching experience.
Responsibilities
- Research training needs and requirements, investigate new vehicle system technologies, and create effective learning solutions.
- Reverse engineer systems and review 2D and 3D drawing data, warranty claims, field technical reports, technical assistance hotline calls, and customer relations reports.
- Work with TMNA, TMC, and TTC design groups and engineering teams at manufacturing facilities in North America and Japan.
- Design competency-based instructor-led training and engaging online training, determining course direction, development activities, and timelines.
- Travel to regional or private distributor technical training centers to coordinate with stakeholders, build consensus, and ensure training content is accurate and relevant.
- Create and maintain technical training materials, including storyboards, instructor guides, technician worksheets, presentations, graphics, videos, and assessments.
- Review course feedback and adjust course materials as needed.
- Coordinate and travel to regional or area training centers to conduct pilot activities and evaluate course design.
- Conduct train-the-trainer events presenting new or revised course materials to Service Training Specialists.
- Observe courses, troubleshoot training-material problems, analyze learner performance data, and conduct retrospectives to improve course development and project management processes.
- Assist with ASE test-writing workshops for automotive industry certification.
- Travel to and conduct training and presentations at industry conferences, meetings, and trade shows, including ASE, ETI, MACS, ATMC, AYES, T-TEN, and Skills USA.
Benefits
- Professional growth and development programs.
- Tuition reimbursement.
- Team Member Vehicle Purchase Discount.
- Toyota Team Member Lease Vehicle Program, if applicable.
- Comprehensive health care and wellness plans for the entire family.
- Toyota 401(k) Savings Plan with a company match and an annual retirement contribution, if applicable.
- Paid holidays and paid time off.
- Referral services related to prenatal services, adoption, childcare, schools, and more.
- Tax-advantaged accounts, including Health Savings Account, Health Care FSA, and Dependent Care FSA.
