Technical Training Manager

QUANTUM GLOBAL TECHNOLOGIES, LLC•Manor, TX
•Onsite

About The Position

Ultra Clean Technology (UCT) is seeking a Manager, L&OD / Manager of Technical Training for an onsite role in Austin, Texas. The position provides technical training leadership for UCT’s Austin manufacturing facility and Services sites in North America. It requires expertise in technical training, onboarding, new employee orientation, on-the-job training, and certification, along with the ability to translate complex processes into clear programs, policies, and procedures for leaders and employees. The manager connects UCT’s corporate learning and organization development vision with regional and site needs and practical program execution. The role works closely with regional general managers, human resource leaders, site leaders, and regional Technical Training Managers to support consistent programs across UCT regions. It reports to the Director of Global Technical Training and includes periodic travel to other UCT sites in North America.

Requirements

  • Bachelor’s degree in Education, Organization Development, Workforce Education and Development, Human Resources Development, or a related field, or equivalent.
  • Experience designing and developing technical manufacturing training programs.
  • At least 5 years of training experience.
  • At least 5 years of people-management experience, with the ability to lead small teams and drive project success.
  • Knowledge of advanced manufacturing skills, technical problem-solving, quality, workmanship standards, Lean, EH&S, and materials management.
  • Ability to interpret blueprints, manufacturing drawings, and written work instructions.
  • Thorough understanding of on-the-job training and training delivery models and methods.
  • Knowledge of curriculum and instructional design and e-learning.
  • Strong interpersonal and relationship skills, including exceptional emotional intelligence.
  • Excellent verbal, written, and facilitation skills, including the ability to facilitate groups in person and virtually.
  • Highly organized and detail-oriented.
  • Proficiency with Microsoft Office Suite or related software.
  • Periodic travel to other UCT sites in North America.

Nice To Haves

  • Proficiency with learning-system technology, SuccessFactors/LMS, and Skillsoft Percipio.
  • Master’s degree in Education, Organization Development, Workforce Education and Development, Human Resources Development, or a related field, or equivalent.
  • Semiconductor technology and value-chain experience.
  • Lean manufacturing and quality experience.
  • Manufacturing and cleanroom experience.
  • Familiarity with manufacturing documentation and assembly process workflows using engineering prints and bills of materials.
  • Ability to read and interpret blueprints and AWS welding symbols.
  • IPC-A-610 certification.
  • Track record of delivering technical training to staff in an electromechanical field.

Responsibilities

  • Design, develop, implement, and facilitate technical training programs for the Austin manufacturing facility and Services sites in North America, including new-hire onboarding, on-the-job training, and technical career paths for direct and indirect employee populations.
  • Collaborate with site and HR leaders and regional Technical Training Managers to align training and development programs across UCT regions.
  • Identify internal best-practice training programs for potential enterprise-wide adoption.
  • Apply knowledge of ISO and EHS standards and best practices to support compliance.
  • Review existing training programs and recommend enhancements or modifications to improve quality, engagement, learning, retention, and alignment with business needs.
  • Align learning efforts from within the business with the corporate learning roadmap and support UCT’s culture and engagement work.
  • Maintain knowledge of new training methods, techniques, and applicable training requirements.
  • Use learning-system technology as required, including LMS, MES, and Talent Development applications.
  • Lead people and small teams and drive project success.
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