Sr. Technical Training Manager

Scout Motors•Charlotte, NC

1d•$150,000 - $181,250•Onsite

About The Position

The Senior Technical Training Manager is a strategic leader responsible for building and scaling a world-class automotive technical training program focused on electric vehicles (EVs). This role will lead the development of training content, curriculum, and delivery strategies for service technicians and technical teams, while hiring and managing a team of trainers and instructional developers. The ideal candidate brings deep expertise in EV systems and technical training from an OEM or high-growth automotive startup and will play a critical role in enabling operational excellence across service centers and technical operations.

Requirements

Bachelor’s or Master’s degree in Education, Instructional Design, Automotive Technology, or related field.
10+ years of experience in technical training, with at least 3 years in EV or automotive OEM/startup environments.
Proven leadership experience in building and scaling training teams and programs.
Strong understanding of EV systems, diagnostics, and service procedures.
Advanced knowledge of instructional design principles and emerging learning technologies.
Ability to develop training solutions from concept through production and evaluation.
Proficiency with content authoring tools and systems (Articulate Suite, Camtasia, Adobe Creative Cloud, etc.).
Excellent project management and cross-functional collaboration skills.
Strong understanding of adult learning theory and blended learning strategies.
Valid driver's license required.
Passport required

Nice To Haves

ASE or OEM certifications in EV or hybrid systems.
Familiarity with LMS platforms such as Mindtickle, Cornerstone, Absorb, or similar.
Experience with mobile-first training, gamification, and just-in-time learning tools.
Proficiency in leading production and editing of audio/video/3D modeled content.
Experience in a high-growth startup environment and/or automotive background.
Ability to balance creativity with structure and scalability.

Responsibilities

Design and implement a scalable technical training program for EV service technicians and technical staff.
Hire, mentor, and manage a team of trainers and curriculum developers.
Collaborate with manufacturing, engineering, service, and product teams to ensure technical accuracy and relevance of training content.
Oversee the creation and delivery of blended learning experiences including hands-on labs, on-the-job training, eLearning, ILT, VILT, video content, certifications, and coaching.
Apply modern adult learning theory to ensure content is engaging, accessible, and performance-driven.
Develop assessments and evaluations aligned to Kirkpatrick’s model to measure training effectiveness.
Use data and feedback to continuously improve training programs and drive operational outcomes, measuring impact and speed to certification without sacrificing quality.
Manage all training resources, including vehicles, tools and training facilities.
Work with the LMS administrator to publish, manage, and maintain learning assets, certification paths and delivery of digital training components.
Represent the training function in cross-functional planning and leadership forums.

Benefits

Competitive insurance including: Medical, dental, vision and income protection plans
401(k) program with: An employer match and immediate vesting
Generous Paid Time Off including: 20 days planned PTO, as accrued
40 hours of unplanned PTO and 14 company or floating holidays, annually
Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
Corporate Vehicle Program with: Eligibility for 1 assigned vehicle
A mobility stipend
Pay Transparency
Annual performance bonus program