Technical Training Manager

M.C. Dean, Inc•Caroline County , MD

About The Position

Leads the planning, development, delivery, and continuous improvement of internal technical training for an assigned function or organization. Establishes training priorities, standards, and delivery strategies; ensures training remains aligned with operational and technical requirements; and manages the employees responsible for developing and delivering training. Serves as the primary point of accountability for training effectiveness, resource planning, and complex program or delivery decisions within the assigned area.

Requirements

Minimum of a bachelor's degree with eight of relevant experience.
Experience leading a technical training function or program in a technical or operational environment, with responsibility for program direction, standards, resources, and outcomes.
Prior direct management experience, including performance management, staffing, coaching, workload planning, and employee development.
Experience partnering with senior operational and technical leaders and making decisions on training priorities, resources, and complex program or delivery issues.
Knowledge of instructional program management, adult learning principles, technical skills assessment, and training effectiveness evaluation; any required trade, technical, or instructor credentials.
Exposure to computer screens for an extended period of time.
Sitting for extended periods of time.
Reach by extending hands or arms in any direction.
Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
Listen to and understand information and ideas presented through spoken words and sentences.
Communicate information and ideas in speaking so others will understand.
Read and understand information and ideas presented in writing.
Apply general rules to specific problems to produce answers that make sense.
Identify and understand the speech of another person.

Responsibilities

Lead the development, implementation, and continuous improvement of technical training for an assigned function or organization.
Establish technical training priorities, delivery strategies, and program standards aligned with workforce capability needs, operational requirements, technical changes, risk, and organizational goals.
Manage, coach, and develop assigned technical training employees, including performance management, workload planning, staffing, succession planning, and employee development.
Partner with operational and technical leaders and subject matter experts to identify training requirements and ensure course content reflects current processes, technologies, standards, and practices.
Provide direction and make decisions regarding training methods, instructional approaches, scheduling, resource allocation, and significant program or delivery changes within assigned authority.
Evaluate training effectiveness using completion, proficiency, assessment, workplace performance, and stakeholder feedback data; determine and direct appropriate improvements.
Resolve complex instructional, technical validation, capacity, resource, and delivery issues that require coordination across teams or functions.
Manage assigned training resources, budgets, equipment, facilities, vendors, and other program requirements; monitor capacity, cost, performance, and risk.
Establish and maintain consistent practices for curriculum development, instructor readiness, technical assessments, documentation, training records, and program governance.
Represent the technical training function in planning discussions with senior operational and technical leadership and advise on workforce capability, readiness, and training needs.
Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.