EM Healthcare Chicago
About The Position
Infosys seeks an Engagement Manager for its Healthcare vertical. The role leads client interfaces within an assigned account scope and works with Senior Client Partners and Group Managers to develop account plans and manage client relationships. The position focuses on business development, client delivery assurance, and account planning and governance. The posting describes client portfolios typically reaching $30–50 million and notes that a Client Partner usually handles a single account or part of a large account with a $30–50 million P&L. The role serves healthcare clients navigating digital transformation, changing compliance requirements, rising care costs, and industry consolidation. Infosys healthcare capabilities cover the payer value chain, including plan design and sales, member and provider engagement, care management, claims processing, customer service, and business operations management. Its consulting and strategic frameworks include product implementation playbooks, BPM assessments, plan setup frameworks, KPI assessments, and member impact assessments. These solutions support automation, savings, modernization, and improvement of business processes. Applicants must be authorized to work in the United States for any employer without employer-based visa sponsorship; Infosys cannot provide immigration sponsorship for this role. Infosys is an equal opportunity employer.
Requirements
- Bachelor’s degree or foreign equivalent from an accredited institution; alternatively, three years of progressive experience in the specialty may be considered in lieu of each year of education.
- 11 years of experience, with strong sales, relationship management, or account management experience.
- Significant business development and project management experience.
- Experience in the healthcare industry.
- Track record of interacting with and building relationships with C-level client contacts.
- Hands-on experience creating proposals and leading proposal presentations.
- Strong leadership, interpersonal, communication, and presentation skills.
- Wide variety of IT and business consulting engagement experience.
- Authorization to work in the United States for any employer without employer-based visa sponsorship.
Nice To Haves
- Knowledge of industry-specific go-to-market solutions.
- Good understanding of industry-specific business issues and drivers.
- Global Delivery Model experience.
- Experience managing large, multi-location consulting engagement teams.
- Track record as an Account Manager in a rapidly growing client relationship.
Responsibilities
- Manage client relationships and develop a portfolio of up to $30–50 million.
- Own the opportunity management cycle: prospect, evaluate, propose, and close.
- Collaborate with delivery stakeholders to ensure fulfillment of all commitments to the client.
- Create account plans covering required relationships, opportunities to pursue, pricing decisions, and related governance.
- Lead client interfaces within the assigned account scope and work with Senior Client Partners and Group Managers on account planning.
Benefits
- Medical, dental, vision, and life insurance.
- Long-term and short-term disability insurance.
- Health and dependent care reimbursement accounts.
- Accident, critical illness, hospital indemnity, and legal insurance.
- 401(k) plan and contributions dependent on salary level.
- Paid holidays and paid time off.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
