Bartender - EM

DRG Employer•Englewood, CO

About The Position

Bartenders support Eddie Merlot's guest-service mission by using their knowledge of beverage and menu options to prepare and serve drinks in the lounge and dining room according to established recipes and presentation guidelines. They maintain a clean, orderly, and well-stocked station; handle checks and payments; and comply with sanitation, food-handling, liquor, safety, and company requirements. Bartenders work closely with Servers, Bussers, Managers, Hosts, and other team members to provide attentive hospitality. Work days and hours vary according to business needs, and the role may include meetings, banquets, special events, and lunch-time service.

Requirements

Two or more years of experience as a Bartender; fine-dining restaurant experience is preferred.
Must be at least 21 years old.
Must be able to read and communicate clearly and effectively in English.
Must maintain a clean and professional appearance.
Must hold a state license to serve alcohol and understand state and local liquor regulations.
Extensive knowledge of alcoholic beverages and mixed drinks.
Manual dexterity and ability to multitask.
Professional communication and social skills appropriate for guests.
Self-motivated and able to work calmly and effectively under pressure.
Strong teamwork orientation, organization, and ability to take direction.
Basic math and computer skills.
Able to work a flexible, part-time schedule, including evenings, weekends, and holidays; lunch-time serving hours may be required during certain seasons, holidays, or special events.

Nice To Haves

Fine-dining restaurant bartending experience.
High school diploma or GED.

Responsibilities

Complete and pass initial and ongoing required training for Bartenders and Servers.
Know the weekly work schedule, arrive on time, and meet uniform and professional appearance standards.
Know beverage and menu options and follow established recipes and presentation guidelines.
Communicate with Managers and Hosts about reservations, guest flow, large parties, and special event needs.
Keep the bar clean and well-stocked, set up the Lounge for guests, and complete opening duties.
Greet bar guests, take beverage orders, prepare and serve drinks, and provide outstanding service.
Guide guests through the menu and ordering process, answer questions, explain specials, suggest items, and upsell.
Accurately take and input food orders and serve appetizers and menu items according to procedures.
Follow up with guests to ensure they are satisfied with their beverages and food.
Use established drink recipes and presentation specifications, and maintain accurate pouring and portion control.
Mix drinks for dining-room guests and place them in the service-bar area.
Follow procedures for presenting checks, accepting payment, and reporting tips.
Thank guests as they leave and invite them to return.
Clean, stock, and maintain the bar throughout the shift, and perform side duties, closing duties, and other tasks assigned by Managers.
Answer guest phone calls for To Go orders.
Assist with Prime Society service and encourage membership.
Communicate guest requests or complaints, out-of-stock items, and improvement ideas to Managers.
Work meetings, banquets, and special events as scheduled.
Support a positive team environment by assisting other team members with station duties and side work when needed or available.
Follow Eddie Merlot's policies, procedures, standards, performance expectations, and applicable laws and regulations concerning liquor, food handling, sanitation, and safety.