Bartender - EM - HIGH PAYING$$

DRG Employer•Bloomfield Hills, MI

About The Position

Bartenders deliver guest service at Eddie Merlot's by preparing and serving beverages for the lounge and dining room according to established recipes and presentation guidelines. They use their knowledge of beverage and menu options to guide guests, answer questions, explain specials, suggest items, and support sales. The role also includes taking and entering food orders, serving appetizers and menu items, following up on guest satisfaction, presenting checks, processing payments, and reporting tips. Bartenders keep the bar and lounge clean, stocked, and properly set up; complete opening, side, and closing duties; and follow food handling, sanitation, safety, and liquor regulations. They coordinate with managers, hosts, servers, bussers, and other team members to support reservations, guest flow, events, and a consistently welcoming dining experience. The position may include phone orders, Prime Society service, meetings, banquets, and special events. Work days and hours vary with business needs, and the schedule may include evenings, weekends, and holidays.

Requirements

Two or more years of Bartender experience; fine dining restaurant experience is preferred.
Must be at least 21 years of age.
Must be able to read and communicate clearly and effectively in English.
Must maintain a clean and professional appearance.
Must hold a state license to serve alcohol and understand state and local liquor regulations.
Extensive knowledge of alcoholic beverages and mixed drinks.
Manual dexterity and ability to multitask.
Professional communication and social skills appropriate for guests.
Self-motivated and able to work calmly and effectively under pressure.
Strong teamwork orientation, organization, and ability to take direction from others.
Basic math and computer skills.
Able to work a flexible, part-time schedule, including evenings, weekends, and holidays; work days and hours vary with business needs.
Lunch-time serving hours may be required during certain seasons, holidays, or special events.

Nice To Haves

High school diploma or GED preferred.
Bartender experience in a fine dining restaurant preferred.

Responsibilities

Complete and pass initial and ongoing Bartender and Server training modules.
Know the weekly work schedule, arrive on time, and meet uniform and professional appearance standards.
Learn beverage and menu options and follow established recipes and presentation guidelines.
Communicate with Managers and Hosts about reservations, guest flow, large parties, and special event needs.
Keep the bar clean and well-stocked and ensure the lounge is clean and properly set up for guests.
Complete the opening duties checklist.
Greet guests in the bar and take beverage orders.
Prepare and serve drinks and provide outstanding service to lounge guests.
Guide guests through the menu and ordering process and answer questions.
Explain specials, suggest items, and up-sell in accordance with menu merchandising procedures.
Accurately take and input food orders according to standard procedures.
Serve appetizers and menu items according to procedures and follow up with guests about their satisfaction.
Follow drink recipes and presentation specifications and maintain accurate pouring and portion control.
Prepare drinks for dining room guests and place them in the service bar area.
Follow procedures for presenting checks, accepting payment, and reporting tips.
Thank guests as they leave and invite them to return.
Clean, stock, and maintain the bar throughout the shift; perform side duties, closing duties, and other assigned duties.
Take guest phone calls for To Go orders.
Assist with Prime Society service and encourage membership.
Communicate guest requests or complaints, out-of-stock items, and improvement ideas to Managers.
Work meetings, banquets, and special events when scheduled.
Assist other team members with station duties and side work as needed or when available.
Follow company policies, procedures, standards, and performance expectations, and comply with applicable liquor, food handling, sanitation, and safety laws and regulations.