Endpoint System Administrator (OKC/FT) Safety Sensitive - Driving

Mathis Home•Oklahoma City, OK

3d•Onsite

About The Position

The Endpoint System Administrator manages the documentation, implementation, and administration of Microsoft Intune, Jamf Pro, and HP print management software across desktop PCs, Mac devices, laptops, tablets, and printers. The role provides advanced troubleshooting for hardware and software issues, including issues involving docking stations, printers, digital displays, scanners, and other external devices. The administrator recommends endpoint and service purchases, works with vendors on advanced troubleshooting, and provides both on-site and remote technical support. The position also assists with organizing and inventorying hardware and software resources, communicates regularly with the manager about tasks and projects, and creates and maintains technical documentation. Emergency on-call support may be required on a rotating schedule. This is an on-site position in Oklahoma City. The work environment is indoors and climate-controlled. The role is identified as safety-sensitive and driving-related.

Requirements

Two years and current experience as an administrator on a small- to medium-sized network of servers, desktop systems, and communications devices using current technology.
Knowledge of Windows server and desktop products.
Knowledge of setting up remote access for users.
Ability to administer a 1,000- to 5,000-node network and support network printers and multifunction printers.
Working knowledge of current communication devices and protocols, server technologies, and desktop technologies.
Ability to manage multiple projects, activities, and tasks simultaneously.
Facilitation and change-management skills.
Highly developed verbal and written communication skills.
Ability to learn and comprehend new technologies with minimal management.
Ability to repetitively use arms, hands, and fingers.
Ability to communicate effectively with team members.
Positive attitude when working with customers.
Knowledge of employment, merchandise handling, and safety procedures.
Must be at least 21 years of age, with no more than two moving violations and one chargeable accident within the last three years.
Ability to perform stooping, kneeling, crouching, reaching, standing, walking, pulling, talking, hearing/listening, and repetitive motion.
Ability to lift up to 20 pounds occasionally.

Nice To Haves

A degree in computer science, MIS, or business administration supplemented by one or more courses or certifications in current technology is preferred.

Responsibilities

Manage documentation, implementation, and administration of Microsoft Intune, Jamf Pro, and HP print management software.
Support desktop PCs, Mac devices, laptops, tablets, and printers.
Provide advanced troubleshooting for hardware and software issues, including issues with external devices such as docking stations, printers, digital displays, and scanners.
Recommend new endpoints and services for purchase.
Work with vendors on advanced troubleshooting.
Provide on-site and remote technical support.
Assist with organization and inventory of hardware and software resources.
Maintain communication with the manager about tasks and projects.
Create and maintain technical documentation.
May provide emergency on-call support on a rotating schedule.