About The Position

The Endpoint System Administrator manages and administers endpoint management and print-management systems across desktop PCs, Macs, laptops, tablets, and printers. The role provides advanced hardware and software troubleshooting, technical support both on-site and remotely, vendor coordination, and recommendations for endpoint purchases and services. It also supports hardware and software inventory, maintains technical documentation, and communicates with the manager about tasks and projects. Emergency on-call support may be required on a rotating schedule. This is an on-site position in Oklahoma City.

Requirements

  • Two years of current experience as an administrator on a small- to medium-sized network of servers, desktop systems, and communications devices using current technology.
  • Knowledge of Windows server and desktop products.
  • Knowledge of setting up remote access for users.
  • Ability to administer a network of 1,000 to 5,000 nodes and support network printers and multifunction printers.
  • Working knowledge of current communications devices and protocols, server technologies, and desktop technologies.
  • Ability to manage multiple projects, activities, and tasks simultaneously.
  • Facilitation and change-management skills.
  • Highly developed verbal and written communication skills.
  • Ability to learn and comprehend new technologies with minimal management.
  • Ability to repetitively use arms, hands, and fingers.
  • Ability to communicate effectively with team members.
  • Positive attitude when working with customers.
  • Knowledge of employment, merchandise-handling, and safety procedures.
  • Must be at least 21 years of age, with no more than two moving violations and one chargeable accident within the last three years.
  • Able to perform stooping, kneeling, crouching, reaching, standing, walking, pulling, talking, hearing/listening, and repetitive motions.
  • Able to lift up to 20 pounds occasionally.

Nice To Haves

  • Degree in computer science, MIS, or business administration, supplemented with one or more courses or certifications in current technology (preferred).

Responsibilities

  • Manage documentation, implementation, and administration of Microsoft Intune, Jamf Pro, and HP print-management software across desktop PCs, Macs, laptops, tablets, and printers.
  • Provide advanced troubleshooting for hardware and software, including peripherals and external devices such as docking stations, printers, digital displays, and scanners.
  • Recommend new endpoints and services for purchase.
  • Work with vendors on advanced troubleshooting.
  • Provide on-site and remote technical support.
  • Assist with organizing and inventorying hardware and software resources.
  • Maintain communication with the manager regarding tasks and projects.
  • Create and maintain technical documentation.
  • May provide emergency on-call support on a rotating schedule.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) matching
  • Life insurance
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Accident coverage
  • Critical illness coverage
  • Hospital indemnity coverage
  • Short- and long-term disability coverage
  • Employee Assistance Program
  • PTO plan
  • Employee discounts of 10%
  • Onsite gym
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