End User Sales Representative

Cook & Boardman Group • Sewickley, PA

3d

About The Position

The End User Sales Representative conducts sales calls with existing and potential end-user customers in an assigned territory to create opportunities for sales of doors, frames, and hardware. The role aims to build trusted-advisor relationships with customers such as K–12 schools, healthcare organizations, and colleges and universities. Success requires excellent interpersonal communication, integrity, organization, time management, territory management, sales strategy, presentation skills, initiative, and problem-solving ability, with customers’ best interests in mind.

The position operates in both a professional office setting and a warehouse environment, and may involve occasional travel to project sites. It routinely uses standard office equipment. Warehouse conditions may include nearby forklifts and other heavy machinery, use of tools and hardware, frequent heavy lifting, and exposure to variable weather, including extreme heat and cold. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• Two-year degree.
• Three years of related sales experience; construction and/or building supply sales experience.
• Strong customer relations skills.
• Strong verbal and written communication skills.
• Proficient computer skills, including Microsoft Office Suite.
• Must pass a pre-employment background check and drug test.
• Working knowledge of door hardware, locks, and access control.
• Strong interpersonal skills.

Responsibilities

• Obtain, maintain, and optimize customer relations through planned and regular sales visits and communications within the assigned territory.
• Achieve sales goals and objectives.
• Identify target prospects and create strategic action plans to develop the accounts as customers.
• Follow up on all customer leads from external and internal sources.
• Maintain customer information files and notes, with periodic review with the manager.
• Communicate regularly with key decision makers, such as Directors of Maintenance, Directors of Security, school superintendents, and locksmiths.
• Perform all other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree