Inside Sales Representative (End User Sales)

Wesco•Omaha, NE
•$26 - $33

About The Position

As an Inside Sales Representative (End User Sales), you will interact with existing customers to increase sales of the company’s products and services. You will obtain, create, and up-sell orders, helping create customer satisfaction and add value to the customer’s buying experience. The role focuses on proactive selling to add business or expand current accounts and collaborating with outside sales to meet goals. This position requires knowledge and experience in sales and sales administration. The representative is expected to work independently with general supervision, contribute as a fully competent and productive professional, and travel 0%–25%. Compensation includes a base salary and the opportunity to earn commission based on individual sales performance. Eligible positions may also participate in bonus or sales incentive plans. Wesco’s benefits program for eligible employees may include paid time off, medical, dental, and vision coverage, and retirement savings plans.

Requirements

  • High school degree or equivalent required.
  • Knowledge and experience in sales and sales administration; the posting describes 2–4 years and a fully competent, productive professional contributor who is still acquiring higher-level knowledge and skills.
  • Familiarity with Microsoft Office and ability to perform basic computer skills.
  • Ability to perform multiple tasks simultaneously.
  • Ability to work in a team environment.
  • Clear verbal and written communication skills.
  • Attention to detail.
  • Ability to prospect and market concepts to existing and potentially new accounts.
  • Ability to take action and solve a range of problems that may be difficult but are not typically complex.
  • Ability to identify and define problems and possible solutions independently and choose among existing solutions.
  • Ability to work independently with general supervision.
  • Ability to travel 0%–25%.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Obtain orders through email and telephone calls; verify and enter items; transfer orders to fulfillment; and explain stock-outs and expected delivery dates.
  • Increase orders by suggesting related items, explaining product features, and reviewing customers’ buying histories.
  • Own, qualify, and develop opportunities passed from marketing, outside sales, and national accounts.
  • Identify opportunities for continuous process improvement.
  • Prepare, generate, and follow up on verbal or written quotations to secure orders or determine reasons for lost orders.
  • Review open customer order reports and act on open items, including items at risk of missing promised delivery dates.
  • Maintain distribution system backorder reports, related customer expediting reports and notices, and customer notifications.
  • Report industry trends, competitive pricing, and customer feedback to management.
  • Collaborate with outside sales to help ensure goals are met.

Benefits

  • Paid time off may be included for eligible employees.
  • Medical coverage may be included for eligible employees.
  • Dental coverage may be included for eligible employees.
  • Vision coverage may be included for eligible employees.
  • Retirement savings plans may be included for eligible employees.
  • Opportunity to earn commission based on individual sales performance.
  • Eligible positions may include participation in a bonus or sales incentive plan.
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