EMR Analyst III

Scottish Rite for ChildrenDallas, TX
Onsite

About The Position

Our patients are our number one priority! We're committed to giving children back their childhood! This role involves a combination of coordinating, leadership, analysis, reporting, documentation, testing, workflow interpretation, and third-party application support related to the EMR system. The EMR Analyst III will work independently on various tasks, including customer meetings, incident and change order management, problem analysis, and solution identification. They will be responsible for building and maintaining Reporting Workbench reports, interpreting data to provide actionable recommendations, ensuring department documentation is up-to-date, and performing application and integration testing. Understanding and analyzing Epic workflows, assisting with report development based on workflows, and supporting integration with third-party applications are also key functions of this position.

Requirements

  • Minimum of 6 years of related experience in a hospital and/or hospital-based clinic environment is required
  • Applicable Epic certification must be current or obtained within 12 months of employment or at the discretion of the manager
  • A minimum of 6 years’ previous experience in the build, training, and support of the Epic Systems electronic health record suite is required

Nice To Haves

  • Bachelor's degree or commensurate experience in health care preferred
  • Master's degree preferred

Responsibilities

  • Provide regular status reports to management as required
  • Participate on committees as directed
  • Participate in customer discussion offering suggestions and recommendations
  • Maintain a positive image when dealing with deadlines and demanding, highly stressful situations
  • Work independently on all tasks, including but not limited to facilitation of both internal and external customer meetings
  • Work all levels of incident and change orders independently
  • Analyze any customer-reported problems to determine corrective action and provide timely feedback
  • Work with all IT and Empower teams to identify appropriate solutions for various operational and technical needs
  • Identify the most appropriate methods for build and report distribution
  • Build and maintain Reporting Workbench reports
  • Answer questions by interpreting data at a deeper level and providing actionable recommendations
  • Ensure department documentation is at current levels
  • Perform application and integration testing for the assigned module
  • Perform validation testing with end users to gain operational acceptance and feedback to new build components/optimization projects
  • Understand and analyze Epic workflows
  • Assist with translation of workflow based report requests to specific data points required for report development
  • Support integration with third party applications, when applicable
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